St Andrews Serviced Apartments

Very well equipped and comfortable apar**ents. Recommended.

Very comfortable apar**ent with everything we needed. Nice area to sit and have breakfast outside. Close to good places to eat such as Gino's Italian which is just around the corner

Quiet location, good communication for checking in and out Coffee and tea supplies out of date

Thanks for making our stay easy

Great appar**ents very clean and spacious. Great location to everything in and around Katherine. I would certainly stay again and recommend these appar**ents to family and friends.

Very secure and really large rooms. Having a laundry to do the washing after a few days on the road was a huge bonus. Well equipped kitchen and personal bbq was great for saving a few $$ on meals.

Rooms were of good size with a washing machine and drier. Unfortunately our drier didn’t work but they had everything that you need.

Although we arrived well within office hours there was no one in attendance for check-in, which became a huge problem when we entered our apar**ent only to find it hadn’t been cleaned, bins were overflowing with rubbish, dead insects on all window sills, dust an inch thick on all counters, batteries missing from air-cons & TV remotes, leaky bathroom taps etc. No cleaning products were provided in the apar**ent so we had to go to Woolworths to purchase these things to make the apar**ent habitable. We rang and were transferred to a lovely lady, Sandy, who apologised profusely, explained they had new cleaners and said she’d be in the next morning for us to leave a full report. The next morning Sandy again apologised and as we were staying 3 nights, offered a discount of one night, which we thought was fair and equitable. Later that day we were advised that the property manager had over ruled her and that NO compensation would be given. Additionally although they were supposed to be serviced apar**ents, the apar**ent was not cleaned during our stay. Though they were supposed to offer Austar, the unit was broken and not repaired, the dishwasher, washing machine and dryer so old that the noise was deafening. There’s more, much more but bottom line, at almost $300 per night, this is price gouging and we felt totally ripped off! The property manager didn’t even do us the courtesy of discussing our issues, despite a written report.

Great place for a family to stay!