The owner/manager was very friendly and helped when I asked such as replacing a stained/unclean hand towel and providing ice for my cooler. I did sleep fairly well as it is a quiet location (after business hours) and the bed was quite comfy. I found in my room there was no lock on the front window. Being a solo traveller, I put the one (wooden) chair up against the doorknob to feel safe. Not that I would be using this chair as it had a dirty, sticky mark, like a footprint on it. No decaf coffee available and the bathroom fan desparately needs some maintenance! Lastly, the freezer part of the room fridge needs a cleaning!