Kehida Termal Resort & Spa

Excellent bath and sauna. Very clean. Unusually friendly staff. Sauna seanse included in the entrance fee you just have to get a ticket for free an hour in advance in the sauna. No bathsuit saunas, adults only, peaceful. Free tea, sauna towels avalilable.

Today I visited the Kehidatermal Spa. The showers next to the changing rooms are of the cheapest quality and didn't even give hot water. There is no shelf for washing things you have brought with you or a dry towel. I (unlawfully) used the disabled shower to at least be able to wash my hair after the sauna. There are no non-slip tiles in the entire building. I slipped badly several times and it was only by accident that I didn't injure myself. The water in the pools is dirty. It swarmed with skin particles and other things. If it weren't for the friendliness of the staff, my visit would have been a complete disaster.

This is only part of what happened at this property as words cannot describe it. I booked 2 rooms here in the main hotel property on ***********. I had chosen 2 rooms for 3 adults and 2 children. I have booked 100s of properties on this site so far, so I have the knowledge. I know exactly what I was looking at. It was 2 rooms with half board, breakfast and dinner included. I confirmed, clicked and the confirmation says, waaaait: a 2 bdrm apar**ent and an attic room, both in some outside building. I tried to immediately cancel, however, being too close to the booking date, they would've charged me one-night cancellation. I'm not sure if you realize what happened here. *********** lets them advertise a room, and let them confirm something completely different. I'm not sure how you can trust this site and this property to book anything when you don't get what you clicked on???? In the end, all *********** offered for our "trouble" was 50 Euro, yes, 50 Euro. On top of that, the hotel manager disturbed us during one breakfast accusing me of many things and that I didn't see "the small print". I knew something furthermore was fishy, while, during our stay July 6 to July 9, for TWO DAYS, the hotel's *********** reservation site was offline so they could change up their listings, after my complaint. Again, do you realize what happened here??? It's called a SCAM!!! Also, the property isn't close to European 4* either, it's a dumpy property in need of repair and Renos. Book at your own peril. I'd say go and book somewhere else better and STAY AWAY FROM THIS!!!