NH Frankfurt Airport

NH Frankfurt Airport Reviews

NH Frankfurt Airport

Mörfelder Str. 113, Kelsterbach, 65451, GermanyView Hotel Details
NH Frankfurt Airport
NH Frankfurt AirportNH Frankfurt AirportNH Frankfurt Airport
Check available rooms for your travel dates
We Price Match
1 night

NH Frankfurt Airport Guest Reviews

4.5/5
Great
150 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(150)
Positive reviews(147)
Reviews with photos/video(22)
Close to airport(36)
Great service(35)
Easy to get around(30)
Clean and tidy(29)
Convenient location(27)
Awesome rooms(23)
Offers pick-up/drop-offs(22)
Delicious breakfast(9)
Negative reviews(3)
Guest User
Standard Double
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The location was great, there’s a shuttle bus connecting the hotel and the airport, you can refer to the schedule fyr. The room is clean and tidy, had a great 1 night layover.
Guest User
Standard Double
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 23, 2024
Receptionist was so kind and friendly. I would like to stay in here again!
Response from Property: Dear Guest Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a perfect experience during your recent visit. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to meet and exceed your expectations. Your kind words mean a lot to us, and we truly appreciate your feedback. We'll make sure to share your compliments with our team, as they work hard every day to ensure that every guest has a fantastic experience. We look forward to welcoming you back soon for another perfect experience!best regardsNH Frankfurt Airport
Bolor-Erdene
Standard Double
Stayed in Jun 2024
Couples
14 review
3.0/5
Posted on Jun 23, 2024
If you are driving ev don’t choose this hotel. There is no charger in the hotel parking. And also there is no tools such as slippers, cleaning cotton etc. for uour comfortable. Orhervise hotel rooom was nice.
Response from Property: Dear Balor-Erdene,Thank you for your feedback.We apologize for any inconvenience regarding the lack of EV chargers in our hotel parking. Your comments about the absence of amenities like slippers and cleaning cotton are duly noted, and we appreciate your insights for improving our offerings.We're glad to hear that you found the hotel room nice overall. Your feedback is important to us, and we will take steps to enhance the experience for our guests.Please feel free to reach out to us directly for any further assistance. We hope to welcome you back for a better experience in the future.Best regards,your NH Frankfurt Airport Team
Tan Lay Lian Cecilia Ernest
Standard Double
Stayed in Oct 2024
Solo travelers
3 review
3.2/5
Posted on Oct 4, 2024
Can’t find the shutter bus at the airport
Response from Property: Dear Tan Lay Lian Cecilia ErnestThank you for sharing your feedback with us. We are sorry to hear that you had difficulties finding our shuttle service at the airport. Unfortunately, we do not have control over the signage at the airport. However, we have made sure to clearly indicate the shuttle bus location on all our platforms and booking sites to help guide our guests.We hope this did not impact your overall experience too much, and we look forward to welcoming you back in the future.Best regards,NH Frankfurt Airport
Frances
Standard Double
Stayed in Feb 2024
Business travelers
2 review
3.7/5
Posted on Feb 20, 2024
I stayed at this hotel for 5 nights, they just made the bed -only change the bed sheets and pillow cases once.
Response from Property: Dear Frances,thank you very much for taking your time to share your experience with usYou can be sure, that we take your comment seriously and will pass on your suggestions to all involved employees. We would be grateful to see you again in the future and show you our high service standards and quality. Best regards,your NH Frankfurt Airport Team
Guest User
Standard Double
Stayed in Jun 2023
Family
1 review
4.7/5
Amazing
Posted on Jun 19, 2023
There’s free shuttle so it fantastic. The breakfast was good and the room was good enough for a 1 night transit stay.
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Lobna saad
Standard Double View
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
It is good hotel with great location and service
Response from Property: Dear Lobna,Thank you for your positive feedback!We're thrilled to hear that you enjoyed our hotel's great location and excellent service. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best regards,your NH Frankfurt Airport Team
MashaKasha
Standard Double
Stayed in Jan 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 8, 2023
Very good hotel. Cozy and modern. Room absolutely Amazing! Clean, tea and coffee very tasty, teapot and coffee machine in room. Free shuttle from airport.
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Khongorzul
Standard Double
Stayed in Jul 2023
Family
5 review
4.2/5
Very Good
Posted on Jul 27, 2023
Free shuttle from Terminal 1,good breakfast, convenient location
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Maria Luisa
Standard Double
Stayed in Aug 2023
Business travelers
5 review
4.5/5
Great
Posted on Aug 25, 2023
Excellent place. Very comfortable Very clean.
Response from Property: Dear Guest,Thank you very much for taking the time to share your experience with us.I really appreciate your comment, about our breakfast, which I have shared with the responsible department.We are look forward to welcoming you back at our Hotel.Best regardsYou team from NH Hotel Frankfurt Airport
AM - Htl
Standard Double
Stayed in Sep 2023
Business travelers
416 review
5.0/5
Outstanding
Posted on Nov 9, 2023
close to aiport and everything was good
Response from Property: Dear guest, thank you for your time and sending us your feedback. We are glad to hear that you spend a good time with us. Through comments like yours we make sure that we are on the right track, but of course should not stop improving our service. We hope we can welcome you back again as one of our guests. Best regards, your Team from NH Frankfurt
Zulfiqar mian
Standard Double
Stayed in Jan 2023
Business travelers
23 review
4.5/5
Great
Posted on Jan 29, 2023
Good hotel for transit.very good staff at check in.there driver for transit to hotel are super.
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Anonymous User
Standard Double
Stayed in Nov 2022
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 28, 2022
I liked the location which was so close to the airport. They have free shuttle bus service it took about 10mins to the airport. I didn't have to rush before going to the airport. The bed was nice and the room was clean. I would visit here next time
Response from Property: Dear Sirs,Thank you very much for taking the time to share your experience with us.I really appreciate your comment, about our breakfast, which I have shared with the responsible department.We are look forward to welcoming you back at our Hotel.Best regardsYou team from NH Hotel Frankfurt Airport
Cheryl
Standard Double
Stayed in May 2023
Booked for others
6 review
5.0/5
Outstanding
Posted on May 16, 2023
My boyfriend had a great experience.
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Guest User
Standard Room
Stayed in Jun 2022
Couples
1 review
4.2/5
Very Good
Posted on Jun 14, 2022
Staff at checkin and checkout was helpful. Our room was hot. Maintenance checked the air conditioning and said it was working, but the room never got cool.
Response from Property:  Dear Guest,Thank you very much for taking the time to share your experience with us.I really appreciate your comment, which I have shared with our team. We are look forward to welcoming you back at our Hotel.Best regards