Comfort Suites at Kennesaw State University

Rooms were nice clean comfortable

Great location. Walked to Cracker Barrel, next door. Room was quiet and comfy. TV was outdated. Not HD. Bathroom had not been updated recently. Oversized vessel sink was difficult to use and left little counter space. Outside sitting area was nasty. Cigarette butts all dumped onto the outdoor fireplace.

Only issue with this property was the toilet did not flush. No one came to fix it. Did bring a plunger when we requested it.

We stayed at this hotel for a weekend trip to Atlanta area for a volleyball tournament for our kids. It was clean with friendly staff. It is also in a great location for restaurants, stores and gas just off I-75.

Toilet paper was not changed before we got to the room. There was cigarette ashes all over our bed. The corners of the bathroom was filthy. There was a lot of dust. The desk and dresser were both sticky and gross feeling.

Great

Run down

Staff housekeeper followed me around when i was going to use gym equipment. She asked me what room I was in an aggressive manner like im not a guest here which i did not appreciate, then tried to lie about it saying her boss sent her and her boss later confirmed that he did not send her. Overall besides that place is quiet and clean stayed for 4 days. Would be five stars if it wasnt the rude staff so i give it 2 stars, customer service is huge to me

DO NOT BOOK HERE. DON’T TRUST THEM. THEY ARE CROOKED! I booked the King suite with sofa bed for my family to stay. Myself, my husband, and my 3 young children, one of them being 2 years old. This is what we did last year, at the same location. I accidentally booked the room for one person. My fault. However, he would not give me the room and kept insisting that 3 was the max limit for the room. I called corporate and on speaker she said it was up to him and at his discretion. He would not. I was so upset, being that it was spring break. Fast forward a couple days and my brother booked a room and they told him as well that he could not keep his reservation because he was over the room limit. He begged and pleaded, better than me I guess because my brother said “what will it take?” And the guy said, “25 per kid.” Same manager. That’s shady! I’m sure he pocketed that money! The Hampton Inn down the street let us stay there and the customer service was out of this world!! I highly suggest them. Don’t book here unless you want to be told they cannot give you a room after all and have to refund you. If you book through a third party, it could take them days to refund you. Don’t make the same mistake I did. Save your time and book somewhere else. I wasn’t impressed last year anyways.