Kieran L
June 10, 2024
We stay once a year. We only live 30 mins away, but always stay as we discovered over 10 years ago now this little hidden gem. Very reasonable prices when you consider that you get bed, breakfast, and access to the spa on the day of arrival and the day you check out. Always great service too. Upon check out in Feb 2024, Tarryn on reception asked why we were checking out so early. It was that my wife had been very unwell so we’d be unable to use the spa this time. A week later Tarryn emailed to say they were so disappointed we couldn’t use the spa, that they offered us a free afternoon pass, which we used yesterday (June 2024.) That really is going above and beyond, great initiative and customer service, and we will be back next year for our 11th stay! Thank you Tarryn, Rhaea, Rachel and all of the the Hempstead team :)