One of the worst experiences of my life, not only was the hotel run down and dirty the service by the receptionist was the worst I ever experienced in my life. She refused to call the manager.. instead laughed and called the service repairman, he explained to me she new the room she was giving me had the air conditioner burnt out. She refused to call her boss or anyone else, she just kept laughing with the other gal that was there with her. She refused to cancel and refund my money and or deposit. She needs training and a few classes on hospitality. The hotel was run down, stains on the bed, broken air conditioner, chairs, carpet and paintings broken or stained. Broken tiles and mold in every corner… nasty just nasty.