Jalan Sunter Agung Utara Raya Blok A No. 5B, Jl. Ancol Selatan I No.10, RT.2/RW.18, Sunter Agung, Kec. Tj. Priok, Jkt Utara, Daerah, Tanjung Priok, Thousand Islands, Jakarta, Special Capital Region of Jakarta, 14350, IndonesiaView Hotel Details
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1 night
Coins Hotel Jakarta Guest Reviews
3.9/5
Good
211 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.7
Service4.2
Cleanliness3.7
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All reviews(211)
Positive reviews(199)
Reviews with photos/video(32)
Awesome stay(16)
Friendly staff(14)
Great value for money(9)
Amenities were average(8)
Great location(6)
Negative reviews(12)
ganeshbakshi
Economy Room
Stayed in Aug 2024
Travel with friends
1 review
3.2/5
Posted on Sep 9, 2024
This three-star hotel offers a pleasant and comfortable stay, perfect for budget-conscious travelers. The rooms are clean and functional, with basic amenities like Wi-Fi, TV, and a small workspace. The staff is friendly and accommodating, always ready to assist with requests. Breakfast is simple but satisfying, with a decent variety of options. The location is convenient, with easy access to public transportation and nearby attractions. While not luxurious, the hotel provides good value for the price, making it a solid choice for those seeking a no-frills, reliable place to stay during their travels.
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Chenibear
Standard Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The hotel is easy to find. The staff are welcoming and friendly. We had a great experience in the hotel. I love their food, especially the Kwetiau ayam. I super enjoyed it
Hui Xuan
Standard Room
Stayed in Dec 2024
Travel with friends
1 review
3.5/5
Posted on Jan 16, 2025
Hotel staff was great. Hotel didn’t come with room slippers or hair dryer (had to ask for it at the front counter). There was only one lift so it was kinda inconvenient when there are many people using it. Toilet was super dirty especially the showering area.
In general it’s okay for the price but cleanliness wasn’t really good in my opinion.
Response from Property: Dear Valued Guest, Thank you for staying with us. We appreciate your feedback regarding the cleanliness issues you experienced during your stay, and we apologize for any inconvenience caused. Your comments will be shared with our housekeeping team to ensure that appropriate measures are taken to maintain high standards of cleanliness throughout the hotel. Our staff is delighted to hear that you found their service great, and we hope to have the opportunity to welcome you back for an improved experience. Warm Regards,Coins Hotel Jakarta team
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Saadkhan
Deluxe Room Non Smoking
Stayed in Feb 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Best location the room is clean staff is friendly recommend it
Response from Property: Dear Valued Guest, Thank you for staying with us. We are delighted that you enjoyed our perfect surroundings, excellent amenities, spotless cleanliness, and friendly service. We appreciate your recommendation and look forward to welcoming you back. Warm Regards,Coins Hotel Jakarta team
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ttavel
Standard Room
Stayed in Aug 2024
Other
70 review
3.0/5
Posted on Sep 4, 2024
It's uncomfortable because there's only one elevator and the facilities are old.
It's uncomfortable because there's only one elevator and the facilities are old.
AHSUN LEE
Deluxe Room Non Smoking
Stayed in Sep 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Oct 3, 2024
Clean, comfortable and convenient and within the JIexpo. Service was good and helpful.
William St
Standard Room
Stayed in Jun 2024
Solo travelers
1 review
3.5/5
Posted on Jun 15, 2024
Nice people, good bedroom
Guest User
Standard Room
Stayed in Jul 2024
Business travelers
2 review
3.0/5
Posted on Jul 22, 2024
average hotel but it worth the value. no much facilities but it like the location
Wilfred
Standard Room
Stayed in Jan 2025
Solo travelers
32 review
3.7/5
Posted on Jan 25, 2025
No soap being refilled during stay
Response from Property: Dear Valued Guest, Thank you for staying with us. We appreciate your feedback and apologize for the oversight regarding the soap refill during your stay. We will address this issue with our housekeeping team to ensure that all amenities are properly restocked for our guests in the future. Warm Regards,Coins Hotel Jakarta team
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izam
Standard Room
Stayed in Jun 2024
Travel with friends
36 review
3.0/5
Posted on Jun 22, 2024
Room is average, Breakfast is superb. Staff very friendly and helpfull
Guest User
Deluxe Room Non Smoking
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Clean, comfortable, good looking, recommended stay in here, thanks
Shanika012
Standard Room
Stayed in Jun 2023
Solo travelers
14 review
4.0/5
Very Good
Posted on Jun 4, 2023
This place is an affordable place to stay🙂 but on the other hand for the standard room there is no kettle, exact time to check in and check out. They must improve their cleanliness also esp to the pillows and blankets
ocha
Executive Room Non Smoking
Stayed in Apr 2023
Couples
1 review
4.2/5
Very Good
Posted on Apr 24, 2023
This hotel room so big but the air conditioner not too cool inside the room