Royal Trawas Hotel & Cottages Reviews

Name: Royal Trawas Hotel & Cottages
Address: Jl. Raya Slepi, Ketapantame, Ketapanrame, Kec. Trawas, Ketapanrame, Trawas, East Java, 55233, Indonesia, Jl. Raya Slepi, Ketapantame, Ketapanrame, Kec. Trawas, Overseas, Indonesia
Rating: 4.1

Royal Trawas Hotel & Cottages

Jl. Raya Slepi, Ketapantame, Ketapanrame, Kec. Trawas, Ketapanrame, Trawas, East Java, 55233, IndonesiaView Hotel Details

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Rooms and Guests

Royal Trawas Hotel & Cottages Guest Reviews

4.1/5

Very Good

30 review

Verified reviews

Location4.3

Amenities3.7

Service4.3

Cleanliness4.1

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All reviews(30)

Positive reviews(29)

Reviews with photos/video(17)

Awesome stay(10)

Negative reviews(1)

MyTrips

Deluxe Room

Stayed in Mar 2024

Couples

21 review

3.5/5

Posted on Mar 12, 2024

The room is is normal. No gym. Breakfast is Ok. Wifi is bad.

Response from Property: Warm Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to share your experience while staying at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel was not what you expected. We ensure that we will always try to provide the best service to Royal Hotel & Villa Trawas guests. We will be very happy to welcome you and your family back to the Royal Hotel & Villa Trawas Trawas, of course with the quality of service that we have improved. Hospitality regards. Joko S. Widiyanto. Management.

Asmaul Khusnah

Heritage Room

Stayed in Jan 2022

Family

2 review

5.0/5

Outstanding

Posted on Jan 31, 2022

the place is not too crowded. nice swimming pool. The rooms are pretty clean. Bath water during the day the hot water turns off

Response from Property: We really thank you for taking the time to leave a review regarding your stay at Royal Trawas Hotel & Cottage. It is very pleasant for us to receive positive reviews and we are very happy that you enjoyed your stay at Royal Trawas Hotel & Cottage as your accommodation We look forward to welcoming you back to Royal Trawas Hotel & Cottage. Warm regards, Reservation

Trifena

Superior Room

Stayed in Jun 2023

Business travelers

1 review

5.0/5

Outstanding

Posted on Jun 18, 2023

All good

Response from Property: Dear Mrs. Trifena,Greetings from Royal Trawas Hotel & CottagesOn behalf of management, we would like to thank you for your willingness to choose Royal Trawas Hotel & Cottages during your visit in Trawas.Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay.We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your family again in the near future.Hospitality regards,Anton Tri SusiloManagement

alvin hosy

Superior Room

Stayed in May 2022

Family

7 review

5.0/5

Outstanding

Posted on Jun 3, 2022

Good for short trip plan

aira

Superior Room

Stayed in May 2024

Family

1 review

4.0/5

Very Good

Posted on May 26, 2024

The location is a bit far from the reach because of the above but the service there is good friendly, there is a prayer room, there is a swimming pool, the price of bread is cheap, at night there is live music and market snacks at economical prices... the breakfast is also quite complete with a classic Javanese menu although there is a little modern in the omlet m the cakes plus juice, the lack of tissue is not provided in the room and the hot water is difficult as there is no air conditioning

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Ryan

Superior Room

Stayed in Oct 2023

Family

2 review

4.2/5

Very Good

Posted on Oct 8, 2023

Service okay The facilities are pretty okay View okay Friendly staff Suitable for families

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Response from Property: Dear. Mr Rian Thank you for choosing our hotel as a place to stay while in Trawas, Mojokerto. Thank you also for taking the time to write about your positive experience while staying at our hotel. We are happy that we have had comfort while staying at the Royal Trawas Hotel & Cottage. Several things that you have conveyed will motivate all of our staff to continue to maintain our quality and service. Guest satisfaction is our main goal. We look forward to waiting for you to come back again to the Royal Trawas Hotel & Cottage. Hospitality Regards

agus

Deluxe Room

Stayed in Sep 2023

Business travelers

36 review

5.0/5

Outstanding

Posted on Sep 11, 2023

A good hotel suitable for a weekend staycation....

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Response from Property: Dear. Mr Agus Thank you for choosing our hotel as a place to stay while in Trawas, Mojokerto. Thank you also for taking the time to write about your positive experience while staying at our hotel. We are happy that we have had comfort during our stay at Royal Trawas Hotel & Cottage. Several things that you have conveyed will motivate all of our staff to continue to maintain our quality and service. Guest satisfaction is our main goal. We look forward to waiting for you to come back again to the Royal Trawas Hotel & Cottage. Hospitality Regards

Bakul

Superior Room

Stayed in Oct 2023

Couples

1 review

5.0/5

Outstanding

Posted on Oct 9, 2023

Hopefully it will be better in the future. More developed and thank you for providing the best service.

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Response from Property: Thank you for choosing our hotel as a place to stay while in Trawas, Mojokerto. Thank you also for taking the time to write about your positive experience while staying at our hotel. We are happy that we have had comfort while staying at the Royal Trawas Hotel & Cottage. Several things that you have conveyed will motivate all of our staff to continue to maintain our quality and service. Guest satisfaction is our main goal. We look forward to waiting for you to come back again to the Royal Trawas Hotel & Cottage. Hospitality Regards

Guest User

Superior Room

Stayed in Jan 2023

Family

2 review

4.7/5

Amazing

Posted on Jan 16, 2023

Meals are not a buffet, there is no fan or air conditioning, hot water doesn't work

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Response from Property: Thank you for choosing our hotel as a place to stay while in Trawas, Mojokerto. Thank you also for taking the time to write about your positive experience while staying at our hotel. We are happy that we have had comfort during our stay at Royal Trawas Hotel & Cottage. Some of the things you convey will be a note for us to continue to maintain our quality and service. Guest satisfaction is our main goal. We look forward to waiting for his return to Royal Trawas Hotel & Cottage, hopefully we will all always be given abundant health. Warm regards, Hotel Manager

Rendy

Superior Room

Stayed in Sep 2022

Solo travelers

1 review

3.7/5

Posted on Oct 3, 2022

There is no AC or fan.. at that price, please add a minimum of room facilities. Fan.. for service and breakfast, it's pretty good.. the view is good, don't forget to stop by the car park, there is sontoloyo coffee. The view is very good..

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Response from Property: Thank you for choosing our hotel as a place to stay while in Trawas, Mojokerto. Thank you also for taking the time to write about your positive experience while staying at our hotel. We are happy that we have had comfort during our stay at Royal Trawas Hotel & Cottage. Some of the things you convey will be a note for us to continue to maintain our quality and service. Guest satisfaction is our main goal. We look forward to waiting for his return to Royal Trawas Hotel & Cottage, hopefully we will all always be given abundant health. Warm regards, Reservation

Guest User

Superior Room

Stayed in Mar 2023

Travel with friends

9 review

3.0/5

Posted on May 18, 2023

In addition to the good environment, the room facilities are few, the sanitation is extremely poor, and the smell is heavy.

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Response from Property: Thank you for taking the time to share a review of your visit to the Royal Trawas Hotel & Cottages. We are very sorry if your stay at Royal Trawas Hotel & Cottages was not as expected. We make sure that some of the notes you leave will certainly come to our attention. However, we still hope to be able to welcome and serve you again in the future, hopefully we will all always be given abundant health. Warm greetings, Reservations

ayugadis

Superior Room

Stayed in May 2022

Family

1 review

4.7/5

Amazing

Posted on May 26, 2022

so far so good.. when it rains here.. So even if you choose a room that doesn't have AC, it's cold then the minus is that the ants come really fast... because the room has a window... the cleanliness is pretty good... but it really needs to be improved

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Response from Property: We are very grateful that you have taken the time to provide a review of your visit while at the Royal Trawas Hotel & Cottage. It is very pleasing for us to receive positive reviews and we are very happy that you were comfortable staying at Royal Trawas Hotel & Cottage as your accommodation We look forward to welcoming you back to Royal Trawas Hotel & Cottage. Warm regards, Reservation

Siswanto

Superior Room

Stayed in May 2022

Family

2 review

5.0/5

Outstanding

Posted on Jun 11, 2022

The atmosphere is nice and beautiful like in Bali, there is already an elevator, the rooms are clean, the superior rooms are cold even without air conditioning.

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