Overall, the staff needs more training and the facility has concerning quantity.
The staff does not make you feel welcomed. They did not have the standard greetings. No professional manner at all. It was really not a good idea to hire some high school students during the summer for front desk services. When we checked out, she did not even ask how was our stay. She didn’t even know that we paid through ******* and was going to charges again if I had not made it clear with her in time.
The room is so dark and doesn’t have good privacy. The entire room only has one lamp over the nightstand, that’s all. The other lights are in bathroom area. What made it even worse is we can hear and be heard by next-door neighbor. There is a door to next room. That corner should not be placed with any bed. Unfortunately, there is a bed right next to the door from both rooms, and in the middle of a the night, I heard people coughing, in the morning people talking. My husband and I were so concerned that people over there also were also hearing us very well. We did feel very much violated.
Almost $300 per night. The restaurant Timber is even worse. Not going to come back, for sure.