Keysborough Hotels with Airport pickup service

The room wasn't too bad, the beds were comfortable. The service was absolutely terrible!!! On arrival we went to reception and the guy that served us was rude and arrogant, No customer service skills at all!!! We went to our room and had to leave and go to an appointment, we returned and went to the bistro for dinner, to be told they were fully booked and we could eat in the sports bar. Looking around there were atleast 10 empty tables, we made our way into the sports bar and I walked straight back out, there was no way I was sitting in there with my family to eat a meal. I walked back into the bistro and asked if I could wait for a table, I was told with attitude from the staff that they would come and find us when a table become free, as we waited there was NOWAY this bistro was fully booked! There were empty tables everywhere. We waited half an hour and I walked in and sat at an empty table, a waitress came over and I said my son is hungry and we will be ordering dinner. We eventually had a meal with poor service!!! I will NEVER set foot back in this hotel again. The staff need some lessons in friendly customer service!!!!!

Excellent, well worth a visit. I was on the sixth floor and found the stay very quiet. Rooms are comfortable and clean. Coles, Woolworths and Aldi are just a short walk away. There is a restaurant downstairs that provides an excellent array of meals and drinks.

Stayed in a room with a queen bed. The room was clean and tidy. Shower and toilet was good. Had everything that I needed for the night. The only thing that was missing from the room was the complementary tea, coffee, milk and a mug. But otherwise I can't complain.

While the outside doesn't look so appealing, the room and the carpark and walkways were very clean. Comfortable bed and very clean room. Friendly staff. My stay was during the week and it was quiet; I slept well. During a weekend I imagine it may be noisier.

The hotel is just off the road, but there are no restaurants or supermarkets nearby, breakfast can be served at the gas station convenience store opposite. The room facilities are average, but the space is large and the bed is comfortable.

Absolutely gorgeous, and lovely staff members! Super helpful, and friendly. Adored all interactions with the managers and especially the housekeeping crew! Everyone is so accommodating, helpful and lovely! Parking is quiet private, which I loved! The place was nice and peaceful, 24 hour surveillance made me feel safe to leave my mother in law there. The beds were amazingly comfortable, rooms & bathrooms were extremely clean and lovely! Thank you for the stay! Will recommend to everyone I know needing a room in this area!

The equipment environment is good, especially the bathroom is oversized! The front desk is also very friendly! If there is no elevator, if you have luggage, try to apply for one floor!

I stayed at the Quest Dandenong Central on business and the whole check in and service was easy and effortless. The apartment was very spacious and I even had a lovely balcony. The addition of a washing machine and dryer were very welcome as I was building things in a lab and was able to wash and dry my clothes after being on the tools all day.

This place was a breath of fresh air compared to the last 4 places I've stayed in the area. The place very very clean and tidy, the pictures are very accurate which is rare. Bed was comfy. The lady at the desk even gave me the choice of room if I wanted a room towards the back that would get less traffic noise or one in the middle She even opened them up and showed me. Both were very as clean. Super impressed would 100% come back.

Was a wonderful and amazing night stay! Definitely book again in future. Room configuration was perfect. Was nice and clean and smelt amazing when you opened the room door! Definitely 10/10 rating. Front desk staff and very pleasant and inviting. Keep up the great work!