Ramada by Wyndham Keystone Near Mt Rushmore

So sorry to say it was a great disappointment. Three nights, and was not inexpensive. Surprise! They won’t replace used towels or remove trash, clients must request cleaning service. Used pod in coffee maker, trash under bed, shampoo bottle empty, shower dripped, ran out of TP, fridge froze our food, can’t call front desk, TV not working. 10 am shower not hot. Laundry washer and dryer required quarters; they had none. Vending machines use credit cards. Ice machine broken. Only fake chemical creamer for coffee and tea. Cleaning crew friendly and accommodating. Management seems overwhelmed. Beds comfy and temperature perfect. Pool very nice. Good parking.

We confirmed about two weeks prior to arrival and reminded them we had a truck and trailer. Upon check-in, we were told we had to park vehicles on the hill across the street. This was not part of the reservation information. We had stayed "on the hill" before and it did not have adequate parking. We were told we could try to park down the road at an open lot which had no one to assist us or take payment (at our expense). There was only a standard mailbox with no contact information. This was the alternative since we were only permitted one parking space at this hotel. There were no other services provided so we canceled the reservation and scrambled to find somewhere else to stay. This hotel is not recommended when there are large events in the area (The Sturgis Rally).

It was nice and close to everything we visited on our trip. The staff were very friendly. Continental breakfast was available on one of the days we stayed but then was not the other day. The kids enjoyed the pool. The room was a little small, but we made it work.

King bed room was small. Refridg was not easy to access. Breakfast offering was meager, refuse containers were full & attendant didn't care.

Great location with great price.

Comfortable room good restaurant friendly host

The property was good, HOWEVER, the room was REALLY REALLY loud. I mean, we could hear pipes with water banging, the mechanical room or something was right under us and besides of being load, it made the bed vibrate when the water pressure stopped. I spoke to the hotel staff, but I’m not positive they will actually do anything for future guests. Nice place.

Property exterior left unlocked 24/7. Room way too small. No place to put your luggage. Shower head too low for taller people.