The staff are not particularly polite, or particularly service minded. We have certainly experienced many good places in Germany. The beds are very hard, and those bunk beds are only 160 cm long, so your children must not be particularly big. The bathroom and toilet are divided, there is no sink in the toilet so you have to go out to go in and wash your hands in the bathroom? Makes no sense. The bar was fine, the staff were ok there. Open kitchen with delicious food. Burgers etc. Really nice. The place was in a prime location, so you couldn't ask for more. Kiel is a delicious city with lots of shopping and life.
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