The Kings Head

The worst hotel I have ever stayed in. Arrived to everything locked up. Eventually got let into the hotel. Was only shown a back enterance, rubbish all around including crockery, glasses. Hotel did not feel clean on the way to the bedroom. The bedding did look clean and fresh. The shower had mould a broken handle and broken toilet handle. On the second morning there was no one to provide breakfast. The cleaner eventually arrived, she went to get the chef. She was not able to find him. We left with no breakfast. I would not recommend staying here at all.

The room had not been cleaned from the last guest. The bed had been slept in, the sheet and duvet were dirty. The pillows had head indentations! The bathroom had not had a good clean or even a clean until my mum and I cleaned it. The bath had soap scum round it and the sink had scum around and under the anti bac soap!! Why didn't I complain you're asking? Good question.. I was tired from a really long drive so I said the sheets were filthy and could I have a new one. The landlady said she had had problems with the laundry which is rubbish! Anyway, we went to the local shop and bought cleaning products. Cleaned the room, lay a sheet on the bed and slept in our clothes! Covid rules of any description do not apply here! In fact, hygiene rules were out the window. The bar had a strange smell like rotten onions. The jukebox had a good selection of tunes. The couple that ran it were friendly enough, but are in severe need of training. Doors slammed all night until a fight broke out and it all went quiet. This is a really awful place to stay. Please feel free to blow the photos up! The tea and coffee facilities looked exactly as the photo when I walked in. Never in my life have I stopped in something so bad.

This business stole £700 off me for bookings. I arrived on the day to find they had closed up 24 hours after taking my money. Had to claim back through credit card. Agoda were useless Avoid avoid avoid avoid avoid, they have now apparently opened up under a different business name. Do not book here, this is end of October 2022

Booked a 1 night stay here but the hotel was closed on my arrival! Contacted the hotel and *********** but they deny this was the case! Had to seek alternative accommodation at the very last minute and I was not given a refund for my booking that was not honored. Astonishingly poor!

I have never bothered to write a review on a place until today (but this has spurred me to write a strong positive for a lovely restaurant we went to elsewhere on the trip!) Party downstairs under 1.5hrs after closing (12:30am). Shook the building until then. Booking for two had one towel, and no soap or any toiletries. 'Continental breakfast' was one of those little boxes of cereal - with only one bowl for two guests; so I couldn't eat it anyway. Blocked shower had water up to ankles. No milk in the room for tea/coffee. Room and breakfast came with no drinks, so I missed my morning medication interval. Most of the fixtures were hanging off the wall/door. No one was at the hotel when we left, so we couldn't give constructive feedback, or ask for that drink we didn't get. This is the worst hotel I have ever been to by some distance, and I've stayed in American motels which cost 1/4 of the price. They need a revamp, including some guidance on caring about the guests, rather than just keeping overheads outrageously low.

Avoid this place at all costs. We were going to stay here for 4 nights as we were going to Cheltenham races for 2 days. As you can see from the photos the bed, toilet, kettle were filthy. The bed had stains on the duvet sheets and pillows. ‘Continental’ breakfast was literally cereal in small boxes and 4pints of milk in a chiller. No bread for toast. No food being served and only a Chinese takeaway in the village. We got the bus in stone house village. Upon our return, the door was bolted at 8! Had to call the pub for them to open the door. We sat in the bar and had a couple of drinks. We then went up to our room and the manager turned the music up in the bar very loudly. There were no customers in the bar at this time. We left first thing the next morning and didn’t go to the races as we just wanted to get home and showered as we felt grubby! It’s doesn’t even deserve a 1 rating….