Candlewood Suites Kingston West

The hotel is clean and modern with plenty of free parking. The location is excellent for us as we came to watch our granddaughter's ringette tournament and the hotel is minutes from the arena. Brittany Cormier was welcoming, helpful, friendly and accommodating - 10/10 for customer service as she made us feel at home. Our room is spacious and comfortable - 2 very comfortable queen size beds and a kitchenette. We like the coffee machine in the lobby. There is a plaza close by with plenty of restaurants though if you have some dietary restrictions or simply prefer to make your own meals, you can easily do so in the kitchenette - pots, pans, dishes, bowls, cutlery available, and the full-size fridge will store your groceries. We are very happy we booked this hotel, nothing really to complain about.

Friendly staff , clean rooms,I will definitely be back.

I like everything about this hotel! Like the swimming pool, and the pool’s hr was starting at 6am till 11:00pm. Which you can go for a swim before your breakfast and after your dinner. Love it!!!!!!!!

We went last weekend to watch our granddaughter's ringette tournament, so the location was excellent for this purpose - nearby the arena, so we can go, watch a game, then return to rest, and go to the arena for the next game a few hours later. We received a warm, friendly and helpful welcome from Brittany Cormier, for which we are grateful as we felt amongst friends from the start. Thank you! The hotel is new, modern and clean with great coffee available in the lobby. Our room - 2 queen beds and a kitchenette - was spotlessly clean, spacious and the kitchenette had everything necessary to make a light meal (we did not stay long enough to take advantage of this option, but still we appreciated the convenience to be able to do so if needed). The beds were very comfortable, with soft and firm pillows for us to choose from. This will be especially helpful if you are travelling with children, and they will certainly enjoy the pool. Nearby there is a plaza with multiple restaurants to choose from, so we found this convenient, too. All in all, we enjoyed our stay there, apprciated the customer service and highly recommend the hotel.

Nice, clean, updated. Comfortable beds. Kitchen space was very handy. Excellent and courteous front desk staff. Several eco-forward measures in place but would have liked to see recycle containers. One night there was a lot of freezing rain, and the driveway/sidewalks didn’t get salted til the morning. Additionally, sheets of ice were falling from the roof which could have been very hazardous. The front desk gentleman was made aware. Unfortunately they had no “danger-falling ice” or “slippery sidewalk” signs

Very clean big room

Over all the place was very good!

Excellent. Will stay again.