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The front desk is very welcoming. I need to change a few coins and take a bus on weekdays. Most of them can help. The room was very spacious, the quilt was a bit thick, and the air conditioner had to be turned down at night to sleep or it would get hot. Wifi is free and works well, no problem watching videos. Free breakfast, in the door on the left side of the entrance door, is a large hall with several tables and chairs. Breakfast is very simple but nutrition is enough. Two types of bread slices, several types of bagels, three types of muffin cakes, three types of crispy cereals with milk, peeled white boiled eggs, cold milk, several cold juices, hot coffee, hot water, and bags The Quaker Instant Oatmeal comes in two flavors: apples and oranges, all of which are whole. There are several stations around, close to kingston center, only a few minutes walk, there is the bus terminal and several supermarkets, shopping and transportation are convenient. In short, the price is very high.

A very special small hotel, the service staff is very warm, parking is convenient, that is, the girls with large luggage should pay attention to the luggage upstairs, because there is no elevator. The breakfast bread is very delicious, about 100 meters from the lake, very suitable for leisure travel.

Full score evaluation, very close to Queen's University and the central city, the house has a century-old history, too beautiful, gave us a free upgrade, the upgraded room is newly renovated, there is no decoration smell, free parking, breakfast is rich, service staff are also very friendly.

I have not been back here since when it was called the Ambassador several years ago. The hotel has changed considerably and it is clear that there was significant investment made from the finishings of the lobby/restaurant to the rooms. I had breakfast included which was fantastic. I didnt use the pool but the fitness room was large and well appointed. I travel for work and will likely stay here again when in the area.

We stayed in the Whitney 2 bed ground floor suite. It was fabulous and had a lovely patio. Well appointed, beautifully decorated and super tasteful. It was a real ‘wow’ apartment and we’re frequent travellers in 5 * accommodation. The house isn’t in Kingston (which is a pleasant small town) but about 10 minutes outside so you will need a car To make it even better (being picky) it would have been great to have a small vacuum, more toilet paper, some lie back sun beds on the deck, and a black out blind in the larger bedroom where the blind is thin. But these are really points to make an amazing stay even better

first off we visited the hotel during the coronavirus pandemic so there were things that were shut down due to this. The pool was available two customers on a booking schedule so you would book it for 45 minutes and the pool was your entire families which I thought was an excellent idea. since the hot tub could contribute to coronavirus it was shut down that was understandable and since the water slide needed a lifeguard they shut it down so there wouldn't be life guards with your family do to Corona and that was understandable as well. The hotel is located ten feet away from a small outlet mall which my wife light as well there were many fast food in casual restaurants nearby. If you wanted to be downtown you had about a five minute or so drive so it was not as good as some of the resorts on the waterfront but it was significantly better price and the rooms were excellent. Each room had a nice TV microwave and fridge..and was very spacious they had walk-in showers instead of bathtubs which I thought was an excellent idea. one thing to know they did not have a coffee maker in the room due to coronavirus issues ETC. They did not have any included breakfast as well but I got an excellent price thank you to trip.com. and that easily made up for no breakfast. overall trip.com saved me easily 50 Canadian dollars a night so compared to a riverfront hotel over $125 per night was saved. I felt this was well worth the inconvenience of being a 5 minute drive from downtown... parking downtown with no issue and typically was 4 to $5 so even when you tag in the gas to drive downtown the parking and everything I still saved an incredible amount of money for this very nicely appointed hotel I would recommend trip.com hands down and I would recommend this hotel unless you absolutely needed to be right downtown.

We stayed for 2 nights in King room 320 with a wide window view of the lake and harbour. Check-in/out was easy with efficient and friendly staff at all encounters. It was my birthday and a personalized card was awaiting in the room. The room was spacious, quiet, clean and smelled very fresh. We had lovely breakfasts in the restaurant both mornings. The service was great as was the waterfront view. Housekeeping made up the room for the second day. We paid the $30/day parking, which was easy and plentiful. The hotel location is so downtown that we never moved the car during our stay. This was low season so the hotel and the city were not busy, a great time to go.

Stayed at this hotel during both my daughters' graduations from Queen's since it was really close to the Leons Centre, where the ceremonies were held. -Hotel is very close to everything, walking distance to alot of restaurants and we were even able to walk to Queen's campus. -Breakfast was included and it came in take-out containers that we picked up in their cafeteria in the morning. It included a muffin, 2 boiled eggs, cheese, fruit and a juice. You could also order coffee or tea with it. -Hotel was very clean and staff were very friendly. Only thing I did not like was that there were too many people hanging around the hotel steps during the day and night, not sure if they were transients or patrons staying at the hotel. -Parking was about $20 per day underground but you can also park across the street for much cheaper. Their underground parking was very limited but we always managed to get a parking spot every day. -Our hotel room was very clean, Yes it looked kind of dated but you can tell that they had made some renovations to it. We had a city view and it overlooked downtown Kingston. Had no issues with A/C. Bathroom had no vent so when we showered, the steam from the shower made our floor wet due to condensation I guess? -There was no housekeeping but they did change our towels daily. Overall, an average hotel and it served its purpose for our stay.