Checked in with the lovely Veronica very easy we we’re in Owners block / unit 5000 3rd floor the units are fine we had a.1 Bed full Kitchen. Only downsides I am handicapped and people including resort staff parking in handicapped bays without permits and it seems to be the normal! We did report it to front desk but nothing changed also a maid entered our room and luckily we we’re in!! The resort has no in room safes so you can imagine our worry that someone would just enter your room, it wasn’t check out day and we hadn’t asked for a maid or anything! Reported to front desk! So in short the pools shop ,Bar are all fantastic the Bed is one of the most comfortable I have ever slept in, the staff are friendly and I think they are trying to get on top of some of the problems that existed here. Would I stay again yes but it wouldn’t be my first choice!