Top Hotels in Kissimmee with Spas

Usually we walk away from a property with a pretty decisive yay or nay feeling. We either loved it, or it wasn’t for us. We’re languishing this time because this one had high points and some that missed the mark for us. If anyone asked us if we’d recommend it, we think our answer would be to read some reviews, do your own research, consider your own preferences and make the choice you think is right for you. We made a 2 night reservation at 4 am on the day of check in for a queen, pool view room, as our preference (king) was sold out. No big deal. It was the pool view and balcony we were really after anyway. The website said we would receive an email confirmation, which never arrived. (Yep, checked the spam and found we missed many unique and one of a kind money making opportunities, but nothing from Margaritaville). When I called the reservation number to inquire, I found they opened at 8 am. Odd there was no 24 hour reservation help, but okay. Screen shot with confirmation number is what it is. When I called at 8 am, our reservation was verified (yay!). There was no offer to email the reservation but an offer was made to transfer us to the cabana rental staff so we could secure a cabana for the next day. Yes- Sign us up! No one answered and we rang back to the desk who apologized and gave us the number to call. Gave it some time and called at about 8:30. This time we were able to leave a voice mail. We also sent an email to the email address left on the voice mail. We like options. Finally, midmorning, we called and someone answered. It was no problem to get a cabana. We were asked what type of location we preferred and selected the landlocked option, which was indeed the best choice for us. One should note that “On The Water” and “Stars on the Water” are literally 100% poolside. Like hang-on-the-edge-of-the-pool-and-almost-have-an-arm-in-your-cabana on the water. If privacy is your goal, these might not be for you. If you want to step right into the pool, this is your spot. After we made the reservation, we received an email invitation to enroll in the Perks program, and were asked to select 2 perks. We selected 2 free drinks and some type of welcome snacky box. While it could have been our error, we did see in another review where these things were presented to the guest upon check in. In our case, it was never acknowledged or obtained. We arrived for check in. When we pulled into the parking lot, we received a push notification that we could check in using the app (yay! We love this option), which we had downloaded before we left home. Still, there was no way to link our reservation or anything (oh no, we don’t like this!). The app was basically static information with no functions that we were able to unlock for the entire duration of our stay. The lobby was gorgeous and smelled really nice like...something…we are not sure what, but we liked it. We were not greeted with a complimentary drink as advertised. Check in was smooth for the

Rizzo at the tiki bar he did a great great job can't wait to come back he is awesome very helpful , he helped us with ice, towels and great company ,makes great rum runner I wish the hotel has more beer choices

The lady who helped us at the service desk was rude and very unhelpful. We had drove all the way from Dallas to Orlando with a uhaul we booked 2 nights but couldn't make the first one as we were still on route. She didn't want to give us our room and said that the reservation was canceled because we no showed for our booking. Long story short we had to get the manager who was nice enough to help us and gave us our room.

First of all, let me say we were blessed to have shelter and food during Hurricane Ian. There was a mandatory evacuation for us living on the water in Pinellas county. The staff was pleasant and helpful. Special thanks to Oneeph at the front desk. He went above and beyond to help us find the hotel ( we had been driving for 5 hours and got lost in Kissimmee). He helped us with our luggage and was a very friendly face in a stressful time. Very helpful and professional The hotel is older and could use a bit of renovation. Several things did not work in our room and I had to spend a lot of time with staff to get everything working. During the storm, our room, the elevators, and the first floor all had water coming in. We were on the 5th floor. Windows and doors should be upgraded. They gave us another room and it was fine. Difficut times difficult situation but we all got thru it. Thank you.

We picked a large enough accommodation for 5 adults, 2 kids and 2 dogs. Super clean with full refrigerator, dishwasher and cooktop. 2 separate bedrooms; 2 baths and large living area. We were all more than comfortable and the staff was awesome even with a hurricane warning!!!

We stayed at this hotel at the end of our disney vacation to save money over the high cost of Disney resorts. We were pleasantly surprised by the clean, high quality rooms, nice pool and outdoor hot tub area. We were a short skip and uber ride away from disney and it was nice to take advantage of the shuttle to go to the magic kingdom. I had planned to leave an entirely positive review. However, we did have one incident that left a bad taste in my mouth. My wife has health issues and cannot have breakfast early in the morning due to needing to take medication. So, I went down to breakfast early in the morning and brought breakfast up to her to enjoy when she was able. I did this for two mornings. At the end of the second morning I went down for breakfast I was told to ”please do not bring breakfast back to my room”. I responded ”no problem. I was not aware of this policy.” the very next morning I was greeted by a lobby and breakfast area litterally wall papered with signs stating ”do not bring breakfast up to your room.” Wow!! Signs were all over the front desk, elevators, and all over the breakfast area. I could not turn my head without seeing these signs. I have to say I was really put off and felt insulted by this. It is very easy to make a clear and understood policy regarding breakfast on site at the hotel without humiliating your hotel guests. If is very Rude to put 20 signs in your lobby area after already explaining the policy to a guest. You can simply have one clear sign as you enter the breakfast area. Or list the policy and state it to guests upon arrival to the hotel. Every hotel has different breakfast policies and in fact due to covid 19 many hotels still do not allow guests to eat together in indoor dining settings. It is not unreasonable to believe breakfast that is part of your hotel rate can be brought up to your room and enjoyed privately. Based on this incident we will have to consider staying elsewhere on future trips to Orlando/ Disney.

Just returned home from our second time at Star Island! It was myself, my husband and our twelve year old son. 14 days was not enough! A great combination atmosphere of both relaxation and entertainment. That is hard to find at a resort. Some days we just played at the pool and enjoyed the refreshing drinks and cool water. Other days we joined the Bingo game and listened to the live entertainment. After a day at Disney, we were happy to return to our quiet, peaceful suite of rooms. My son loved their game room/arcade. This is definitely a family resort. Which is nice because people behave themselves. The staff at Star Island is wonderful. Jonathan at the front desk has helped us two years in a row now, thank you Jonathan! I would recommend a walk down to their lake area to enjoy the native birds and listen to the bull frogs.

My daughter and I needed a bit of decompressing after helping a friend move. We decided Kissimmee was just what we needed. This hotel is a Good Neighbor hotel of Walt Disney World. We have stayed in a lot of Comfort Suites and this now is our favorite. It has a deluxe hot breakfast, including Mickey waffles. The pool is open 24 hours and the proximity to Old Town is a plus. I would 100% stay here again.

We headed to Polynesian Isles Resort to escape Hurricane Ian as it headed towards the Gulf Coast. As it turned out, Ian decided to head towards Polynesian Isles as well — moving just south of the location. We ended losing power and WiFi. However, prior to Ian's approach, we fully appreciated the accommodations. Exceptionally clean and comfortable. We had a two-bedroom condo and took full advantage of the kitchen and living space as we continued to work remote. We were disappointed we were not able to use the pool or hot tubs on the property — maybe next time! The staff was completely professional and personable. The front desk communicated with us regularly via text. The resort is conveniently located near restaurants, attractions, and stores.

Very nice and clean. Busy, but people seemed to keep to themselves. Pet friendly. We stayed in the 4000 building right near everything. We couldn't hear anything outside in the evening besides the occasional dog barking and we were next to the pirate pool. There was some construction going on. There's lots to do. Bummer that it's not all inclusive. Service is 50/50. I don't expect to be waited on hand and foot, but not being able to call or know who to call when something isn't working is annoying. We were automatically texted upon check in by a representative that was supposed to handle issues. She helped the first time with a door lock but went MIA after that. Be aware they really try to push buying a timeshare. Bonus, Walmart is directly across from the main entrance. Tip, if you are visiting Disney, that Walmart had a TON of Disney stuff for a fraction of the price at the parks.