michaeltU1182JT
September 26, 2022
The pro's. The hotel is nicely situated overlooking Lake Victoria. The rooms and balcony are spacious and well thought out with outlets and lights in the right places. It seems as if most of the rooms have excellent views of the lake. The staff were generally helpful and accommodating. The con's. Overall, the place looks a little tired. A fresh coat of paint would do wonders for the rooms and restaurant. The staff while polite were poor at returning communications. They did not answer the phone or return emails promptly. We had to call several times during business hours to reach anyone. A WhatsApp account would be very helpful. Perhaps the biggest negative was the price and quality of the food. I was told there was a breakfast for 1000 or 2000 ksh. I can't imagine what you would get for 2000. A 2nd cup of instant coffee? A breakfast at Java House for around 1000ksh would be way, way better. Overall the food was fair at best. The only reason to eat there would be the views.