Guest User
January 28, 2024
I received a confirmation email in advance, but it didn't include the password for the entrance. This is my first call.
When I checked in, the confirmation email was completely different, and no matter what number I entered, I couldn't check in. When I called again, I was given a completely different password. I took a picture of the room number and password displayed at check-in so that I could enter the room smoothly, but even though only a 4-digit number was displayed, I could not enter the room even after entering it. When I called again, I was asked to enter * after the 4 digits.
In that case, I thought that * should also be included in the password.
It took over 20 minutes from arrival to entry.
Also, there was a regular smell coming from near the ventilation fan, probably because someone in the room was smoking an e-cigarette.
I can't help but say this because I focused on the price, but I was with a small child, so overall I was very disappointed.
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