Hotels Near Northern Gold Exchange in Kitchener

This was a 2 night stay, for 4 female friends, that were attending a local charity event. My husband booked the room, a large suite, on my behalf. I received a confirmation from Hilton, that I had a reservation booked. At check in, I was informed that my husband ( who was out of town and unavailable) had to be contacted, to confirm and approve the reservation. We were not let into the room until he was contacted. Nevermind that the confirmation hard copy, which I had with me, showed my name - I was treated with complete disrespect. The clerk insisted that she speak with my husband, dialed his number in front of me, without even asking my permission to do so (as would be a normal courtesy). I, nor any of my 3 friends who are extensive world wide travellers, have ever been treated so unprofessionally at a hotel before. Now, this was not the only problem we ran into. Briefly, this details what we experienced during the full stay: 1 - the suite had 1 chair, no coffee table or similar ( seating for 3 people in a 6 person suite?) 2- When chairs and tables were requested, we were brought a folding card table and 3 stacking chairs, 3- Room had no extra toilet roll, no tissues in box and no extra, towels for 2 people not 4 4- Garbage receptacle in room was a tiny comparted bin for both recycle and regular, which couldnt have held more than 1 wine bottle per side, 5- Breakfast: first day, real cutlery and plates, second day - paper plates and bamboo cutlery, that proved unusable. Food was terrible - cold potatoes, rubber eggs, yogurt served in a large open bowl, very limited selection. 6- Coffee cups were of a design that, no exaggeration here, could not be pulled apart - we had other guests hold the stack, while we tried to seperate the cups. And to top it, the lids were too small to fit the cups. 7 - As well, I asked to speak to the manager at check in, and was told she was not available. I indicated to the clerk that I did wish to speak with her, when she was available. Never did talk to her. The local management is completely responsible, for all - ill trained staff, hotel supplies, quality of food and rooms. Absolutely would not recommend this hotel, the others in the area are vastly superior.

We stayed in this hotel for Canada day weekend. And upon check in we had a very warm welcome and to name them, Sai, Kristine, Bee and their Supervisor Zaid. They are all very helpful, friendly and accommodating. The hotel's breakfast was good too with lot's of choices to choose from and the F&B staff were very attentive to the needs of the guests. These are some of the reasons to come back and stay there again.

My daughter is heading off to University in the Fall in Waterloo and this hotel is about 15mins away from the school (easy drive on the expressway) We've stayed here a total of 2 times while looking for an apartment for my daughter and her roommates. Great stay both times! Easy check in and out, free parking, free coffee and like a 'grab and go' breakfast in the morning with yogurt, fruit, power bars etc. We'll definitely say again when we visit our daughter. A no fuss hotel!

Showplace Entertainment offers excellent musical cover groups once a month except July and August. Keith Burton and his wife--both talented entertainers --bring in excellent acts. In May we saw a Bee Gees cover band. I am in a wheelchair and Keith goes to great pains to ensure we are seated next to the stage where I can see. A tasty buffet served by Binghamton staff begins promptly at 12:30. The show starts exactly at 2 :00 and runs precisely 90 minutes. Other groups could learn a lot from Keith's precise planning and audience comfort.

Me and my partner had a great time, had great amenities!

Despite a remarkable sunset the evening I was there, an excellent view of such from my room's window, some truly luxurious pillows and blankets on the bed, and a premium television-watching experience, my enjoyment of the stay was hampered by the less than optimal location. I didn't realize how far it was out there in the suburbs, and I couldn't even get to the LCBO because of how pedestrian-unfriendly the area was! Also they charged the room to my credit card by mistake even though my stay was prepaid... but when I called them about it they were friendly and helpful and corrected this error.

We were in Cambridge for a play at the Hamilton family theatre and chose this place. Very satisfied with our stay. Close to many shops and restaurants on a busy street just off the 401. The room was great with very comfortable beds. Each bed had 4 pillows. Room was quiet and very clean. The front desks was very nice and receptive when we arrived and allowed us in the room by 12:30 pm. The bathroom is very clean with a great shower stream. The wifi is strong and easy to sign in. The breakfast was included in the room and it was a delicious hot buffet. Very good and well organized. All was delicious, including scrambled eggs, sausage, bacon, pea meal, beans, a quiche, cereal, muffins, fruit, juices, coffee… everything you would want in a breakfast. The restaurant has a very good atmosphere. We enjoyed our stay and would recommend it to others.

I was staying here while visiting my daughter. I am a Hilton Honors member and try to stay at an affiliated hotel when I can. The hotel itself is fine- nothing particularly memorable except the staff. The front desk staff are not only very friendly, but they were super helpful and transparent about the fact that 3 tournaments were going to be there when I asked to extend my visit by one night. Because I was staying partly to have a place to work for the day- it was important that I have somewhere reasonable to work. They gave me a room on the first floor, at the end so I’d be away from most of the commotion. It was great. Spacious room, good work space- bed was fine. It’s a bit dated but my room was clean. The breakfast in the a.m. worked for me as I could grab it and go back to work. It was pricey for what you get, but the staff went above and beyond.