Best Hotels near Armstrong County Historical Museum & Genealogical Society, Inc., Kittanning

We booked our room here at the Holiday Inn Express in Kittanning for a friend’s wedding for April. Due to Covid-19 the wedding was moved to July 11, 2020. I have been in contact with this hotel five times in the last two weeks, and not once was a check in time mentioned. Earlier this week the hotel called to see if we were still coming with the pandemic going on. After saying yes, we asked if we could check in around one to get ready there and the shuttle for the wedding left at 3:10. They said yes. We got here today a little before one and were told we could not check in until three. Even though we had blocked rooms off and the shuttle left at 3:10. The front desk attendant was extremely rude in how he handled this. We would have been alright just leaving to go somewhere else or waiting a little, but his attitude was unprofessional and frustrating, hence why I’m writing the review. We called another hotel nearby and asked if they had a room available now and they said yes and we could check in now. We returned to the front desk and asked if we could cancel our reservation, they said no because they were completely booked and would charge us. We then checked and saw that they were not sold out and did in fact have rooms still available. So we told them we would be going to the other hotel and canceling our reservation. And immediately after that, we magically had a room available for us to go to now. After giving us our room key, we were told this was our mistake because we did not book a room Friday and Saturday night. We only needed the room for one night, and were told a check in around one would be fine. So we have been lied to repeatedly and treated not very hospitable by the front desk attendant. Also no one is wearing masks here or practicing social distancing. Even though IHG’s main website says they’re taking the pandemic seriously. I would not have written this review if we were treated with some decency and a little respect. But the behavior of the front desk attendant was the worst experience I have ever dealt with at a hotel.

I'm a Field Engineer thud I travel lots. Thus Inn is BY FAR on of the best I've stayed in in a long time. As any other hotel does these days, they don't offer ”Full Cleaning Service” on a daily basis unless requested which has become the new normal, but at other IHG properties they have difficulty providing even the minimal daily things I ask for: Towels, Trash and Coffee. Not at thus venue! The staff here has NEVER missed a day in the six weeks I've been their guest! Because of that I drive 45 miles one way to the jobsite just to stay here. Another perk. Breakfast starts at 0630 but they ALWAYS have food available earlier so that those of us who have to be on jobsites early can have the benefit of breakfast! The staff is wonderful and friendly. The place is quiet and clean. There are fast food and regular restaurants within a mile or less, and even a hospital nearby. You can walk to a Walmart if you wish. You couldn't ask for a better place to stay!

Lovely, clean, cool, hip, nice amenities hotel that to me was a “no brainer” place to stay in Butler! Staff was awesome! Free breakfast was adequate nothing great but healthy choices & muffins were good! If I were ever to come back to this area this is where I would stay no doubt! Not much shopping around, nice library & art exhibit on the Main Street was nice.

Very satisfied👍 Kind service and clean room. Also very nice breakfast.