Comfort Inn & Suites

They were very friendly and super easy to find. Clean place and clean room. Will stay there again

I booked this motel so I had a hot tube to use and it was broken. I wish I would have known that when I booked.

It was amazing

The sheets and pillowcases and mattress protectors were filthy. The toilet and bath had hair remnants which I consider dirty, and there was actual urine and dirt on the floors and base of the toilet next to the bathtub. The phone also had an unidentified liquid lodged in the base. This room lacks the basic finishes that you would expect in mid quality chain hotels, this includes, a knob for the bathroom fan and a coffee maker not next to the toilet. The pool was out of service one of two days we stayed which was a huge selling point of the hotel. The ice maker is broken. The hotel is severely understaffed and if any of these issues were to need to be brought to the manager, the manager is only working at the hotel from midnight to 6 am. If you can- I warn you to stay elsewhere as this hotel does not stay within the Choice hotels standards and you will be disappointed. I did notify the front desk staff who was polite and helpful. None of this was within their control but unable to move my room to a clean room because hotel sold out.

This hotel was absolutely PERFECT. Super quiet (most important to me) -- I slept really well. They even read and honored my room location request I entered when making my online reservation. Room was spacious, the cooling/heating unit was quiet, and I was able to run the fan continuously -- I like the white noise. Bed and pillows were comfortable, shower worked well and the water pressure was really good. Nice hot water! The breakfast room had plenty of tables and was quite comfortable. Bed and pillows comfortable, and everything was clean. I will choose this hotel again should I return to Klamath Falls.

Hotel tried charging us multiple times, rooms were not very clean, and showers filled with water.

The room is small the bathroom small. My particular room was right beside an outside stairway light so not only did a large amount of light come in through the window at tonight there were holes in the curtains that were suppose to be keeping the light out. Then the heating system in my room started making terrible noises all night long 4 different times and when I woke up the room was cooler. It was very cold that night and I was exhausted l didn’t want to have to have someone come in the room and according to online I had booked the last room available and the parking lot was filled to the brim with work trucks. I told the front desk person the next morning she had me text her the video I had taken of the noise it was making. I asked for some compensation as the room was $200 and I my sleep was interrupted 4 times. She said she would send it to her boss that was out of state at the time to see about what they could do. I contacted them two different times here on the app with absolutely no response and my stay was almost two weeks ago now. The people are nice the breakfast is good but it’s a bit much for no more than what it is. It’s an old building with all outside entrances to the rooms. I guess my next step will be to call them since they aren’t responding here in the app.

The room has a huge water spoton the roof, wasn't cleaned well, and the first person we delt with in service had a bad attitude.

Room was 1980s/ hot tub not available/ asked to upgrade to a room with a hot tub, hotel desk person primarily said after telling me there were 2 rooms available, I could not acquire because I was staying by myself but had toddlers traveling with me, so I left to another motel