Premiere Hotel Klang

I recently stayed on 13 Jun for a few days with my friends during the seminar, and while I chose this location near my seminar place, I found the cleanliness standards lacking. This was the major downside of my stay. The room didn't feel thoroughly cleaned upon arrival. The bed sheet Dirt remained and the pillow had a smell, I couldn't sleep! The next morning I asked them to change for me. during the stay, I realized they didn't clean the room and bathroom do not change their floor towel! outside the waiting lift area, the table is very dusty! This my suggestion Invest in more thorough training for housekeeping staff on attention to detail. Areas like corners, under furniture, and bathroom fixtures should receive more attention during cleaning routines. Implement regular inspections by supervisors to ensure that rooms meet a higher standard of cleanliness before guests check in. This could include using checklists to cover all areas that need cleaning. The signboard guiding vehicles into the hotel was not clear, which affected its readability. Moreover, during nighttime, the lack of adequate lighting compounded the problem, making it challenging for drivers to identify the entrance promptly. Install additional lighting around the signboard to improve visibility during nighttime arrivals. This will help drivers navigate the entrance more safely and efficiently. Ensure no obstructions are blocking the view of the signboard from the road, allowing drivers to spot it easily from a distance. Addressing these issues would significantly enhance the arrival experience for guests, ensuring they can easily find their way to the hotel entrance without any inconvenience.

Great service. Great location. Clean swimming pool. Efficient service.

We had a great stay at this spacious hotel room.Variety of breakfast selection and friendly staff service.

My experienced was greats and happy to be there. Hopefully, see you back at sometime in the future! Thank you for all your services. Thawng.

Cleanliness and amenities are quite satisfactory. Swimming pool is quite clean. Enjoyable stay overall. Highly recommended.