First of all, there is no elevator. So make sure to ask for first Floor if you need it due to knee injuries, etc. There are numerous garbage cans in hallways which made it seem dirty. I think 1 at the end of hallway would have been fine. Customer service did not include much including sharing about check out time or the breakfast. Speaking of breakfast, it was terrible. There is 2 kinds of cereals, bread with shared milk, peanut butter, etc. and a waffle machine. The worst part was the hot water machine was out of order and the juice machine and NO coffee. I felt the machines have been out of order for a while and no one cares. We ended up going out for breakfast. This was VERY disappointing. And our room smelled very musty and there was garbage behind the end table from others. I felt the hotel was not very clean. I get this is a super 8 but for the amount of money we still paid, so not worth it. This hotel is over priced and not worth it.