401 W Summit Hill Dr SW, Knoxville, Tennessee 37902, United States
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A stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 3.1 mi (5 km) from Knoxville Zoo.Show More
We Price Match
4.4/5Very Good·Great Location
The service is very good, the location is in the city center, the room is clean and tidy 👍
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingCar Charging FacilitiesBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Mcghee Tyson Airport
(21.6 km)
Landmarks: Market Square
(230m)
Landmarks: Tennessee Theatre
(450m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Standard Queen Room with Sofa Bed
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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2
Standard Comm Accessible Two Double Room with Transfer Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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2
Mobility Accessible Two Double Room with Roll In Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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5
Standard Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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4
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Microwave Oven
Private Toilet
Hair Conditioner
Room Details
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1
No Bed Parlour Suite Top Floor
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Satellite Channels
Desk
Room Details
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8
Standard Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
Check Availability
5
Standard Comm Accessible King Room with Transfer Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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3
One-Bedroom Suite
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Shampoo
Room Details
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6
Premium King Room Top Floor
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Toothbrush
Shampoo
Room Details
Check Availability
6
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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Guest Reviews(104)
4.4/5
Very Good
Verified Reviews
Cleanliness4.4
Amenities4.4
Location4.4
Service4.4
Guest User
April 11, 2024
Location is in downtown, very convinient to connect everywhere. It's an old fasion hotel. The service is good. Since it was a business trip, we rent a car for easier transport but the hotel parking charges a lot.
Guest User
January 5, 2024
Great hotel!!! all employees are very kind and supportable. Also very clean and confortable to stay with family. I strongly recommend the hotel.
Guest User
May 29, 2023
The service is very good, the location is in the city center, the room is clean and tidy 👍
Original TextTranslation provided by Google
Leroy Kautz
September 5, 2021
Great for pet deposit fee
Ryne
February 6, 2024
I was a little cautious of the pricing when I booked the hotel and saw the pictures. My travel tends to require me to have a bit of space to lay out projects and wasn't sure the room would do it justice. Honestly, it was INCREDIBLE! From the view to the temperature to the bathroom everything was super nice. Staff greeted me each day when I left and returned and they had everything I needed.
It's very close to the market square which is the highlight of the city! Very grateful I chose this location
Craig
February 5, 2024
Great
John
January 26, 2024
It was a little chaotic and the parking is strange but everything else was fabulous
Melanie
January 26, 2024
The house keeper onl my floor was rude and came into my room. And I had a sign on it saying don’t disturb me. And when I was leaving she was saying very rude remarks to me!! No one at the front desk cared!!!! I’m a repeat customer at the hotel every time I come into town. I left a day early !!! She is running repeat business off and they don’t care. Mgr would not talk to me before I left. No one said they were sorry about the situation. Melanie Jackson
Jennifer
January 13, 2024
Great location and facility. Gym facilities well above average.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age
Fee
Adult
US$17.00 (approx. CAD 23.35) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
4.4/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Opened: 2005
Renovated: 2023
Number of Rooms: 155
A stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 3.1 mi (5 km) from Knoxville Zoo.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 195 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Fitness Room
Public ParkingAdditional charge
Car Charging Facilities
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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