Clarion Inn & Suites Near Downtown

The staff was okay and wish the rooms were cleaner for the price and beds more comfortable.

Judy at the front desk was so helpful and nice! Great customer service 👏

I enjoyed staying here. Everyone has been really nice. Judy at the front desk is very helpful and great.

Staff were so friendly & the breakfast were awesome. Fresh waffles and yogurt really is nice in the morning. Room 112 was situated in the ground floor which is nice but when you open the door, it smell like smoke and someone just did number 2 on the toilet. The shower room walls were clean but the floor was so dirty especially the corners. I think Room 114 smoked in the bathroom because you can really smell it. Fire hazard for the hotel since all of the rooms are non smoking according to the website. I wished I have taken pictures but you can check Room 112 right now and you can prove what I am saying and paint are peeling off. Need some cleaning and painting ASAP.

I travel a lot for work and I found the Front Desk staff here to be amazing. They were the epitome of professionalism. They were friendly, courteous, knowledgeable, and timely. I had a lot of questions and they had all the answers. All with a smile on their faces. The hotel itself was quiet and clean and the rooms were well-maintained. The breakfast was very, very good. I had read the reviews before coming and was pleasantly surprised – I heard they had new ownership and it shows! Everything was great! Thank you! I recommend strongly and I will be back.

Well I will say that the bed was comfy. I had issue with cigarette smell and **** smell everywhere. Ants in the bathroom. Hot water ran out after 10 minute shower. Coffee pot broken, does not stop brewing and smelled like something was off. Extremely noisy do to construction. No restaurant that was open, and no biscuits during the free breakfast. Hallways had security cameras dangling/broken. Elevator lights not all working and dirty from construction. Room attendee and front desk person arguing about what room she was to clean. Bathroom door broken and unlockable. Paint was not done very well in the room and telephone was missing almost all the buttons, weird. Drawer handles missing hardware. I was there with my daughter and I made the decision to leave early knowing that I was forfeiting my own money but it was of no concern for the front desk person he seemed like it was normal, there were other guests who mentioned the same things that I had as well. I feel like there was no real supervision at this property and little understanding or sympathy about the guests. I gave no issues to anyone, I simply said a few things to the gentleman at the front desk about the smoke smell and the hot water running out since my daughter needed a shower and is young so the smell was inconvenient. He said much to nothing so , anyways I wish this was not the case. It takes a bit more than one or two things that could have been better for me to leave a review like this.

Hotel 3rd and 4th floors are being renovated; as a result elevator was Very dirty. Our bathroom facet was broken- hanging down in the sink, but you still could get cold water. Hotel is very tired looking. Hall stinks and carpet is dirty. Free breakfast - no spoons, stale cereal Twin- one of the employees was very kind and friendly at breakfast and was apologetic for being out of ice and milk

Terrible!!! SCAM... Hotel is in a pathetic condition!! Please AVOID this hotel. We checked in and had to change 2 rooms before we could finally found a room that had working washroom. Rooms are not maintained. Sheet on the bed are old and it was not changed. Toilet flush isn't working in most of the rooms. ( few other families were talking about it) in the lobby. In the name of Breakfast they had only cereals and eggs with buscuits. Guys, uou must avoid this hotel. Owner is not maintaing this hotel for some reason as told by one of the staff member.

The shower had hot water, bed was comfortable, needs painting, lots of cracking and peeling on the walls and ceiling. When we we left the desk clerk looked at phone the whole time, no hello, no goodbyes, didn’t ask if everything was ok, should at least be acknowledged with a smile or a wave.