Stayed for a birthday celebration weekend. Room was very well appointed, dressing gowns and slippers, tea and coffee with fresh milk and water from stations in the corridor. We used the spa facilities were very good and clean, steam room and sauna were nicely hot ! Dinner and breakfast were good, well cooked and presented. We pre-paid for drinks to facilitate easy payments but when we ordered at dinner we had to pay by card because otherwise the waiter said he would have to go back and forth to the bar to deal with the pre-payment accounting (??!), so that was a bit of a wasted option and hence had given 4 not 5 stars.