This hotel is hard to describe! Expensive! The scenery matches, but the facilities and services do not match! Four friends traveled together, booked two people to stay in the room, and the other two booked the Bendbiha Villa next to the pedestrian street, and agreed to have lunch and dinner together. When we went to check in at noon, because we saw that there were four of us, we asked how many people were staying, and we answered truthfully that two people would stay, and the other two would go back to their own hotel after lunch and dinner. Then they turned on the anti-theft mode and stared at us the whole time. When booking breakfast, my friend loved eggs, and the two of them ordered 5 eggs. The waitress refused with a serious face, saying that they could only order two. When borrowing snorkeling masks, breathing tubes and fins, the waitress also repeatedly asked how many people there were. We said that we would borrow two sets for the two of us, and the other party was always suspicious and alert. When we finished dinner, the tall woman at the front desk who looked hard to describe ran over and said that her hotel did not accept visitors. I thought it was wrong and asked her how she could have such a rule. At night, the two of us were going back to other hotels. She asked us to show her the orders of other hotels. We refused this woman's rude request. A front desk, why? ! Then she said that if she found out that the four of us stayed in the room overnight, she would call the police! I still remember her expression, because after saying this, she left with a big laugh. We were very angry and immediately complained to Ctrip and asked their hotel manager to come out to deal with it. After contacting the hotel manager, we found that he was a good guy with no ability. He said that he wanted to balance the conflict between me and the front desk. It was outrageous! I showed him the order for the Bundbiha Villa, and he took a photo. I also showed him the order for the hotel I stayed in recently. They were all two rooms for four people. We would not pay for two people to stay in four people. Besides, we consumed two meals in the restaurant (the food here is much more expensive than the pedestrian street. Look at the two shrimps and rice in the photo below, which is equivalent to RMB 112. It tastes like direct and rough barbecue.) A front desk has no right to ask us to show our other hotel reservation documents. The manager also smiled and laughed. Therefore, under the jurisdiction of an incompetent manager, the front desk will be so arrogant and rude!
Speaking of facilities, the bathroom is a major flaw. There is no dry and wet separation, just a plastic curtain. When one person goes there after taking a shower, the floor is full of water. The floor of the room is very slippery, and the floor towel is useless. The friend who lives with me was stabbed by a sea urchin while snorkeling the day before. He went to the local health center to remove the thorn, apply oin**ent and bandage it. The doctor told him not to touch water for three days. Well, with such sanitary facilities, it is impossible not to get your feet wet. It was so hot, so I could only wipe them.
As for snorkeling equipment, most of them were old and damaged. We finally paddled to the island opposite and dived into the water. We found that the rubber of the two diving goggles was aging, and water seeped in from the gap of the silicone mask. The mouthpiece of the breathing tube was also broken. If we were not careful, we would suck up all the sea water. We paddled back to change the equipment, checked the good ones, paddled to the island opposite, and dived into the water and found that it was still broken. We wanted to die, so we could only paddle back to the hotel.
I want to thank the waiter who was in charge of the kayak. It was very heavy. I wanted to help him, but he told me not to worry and he would do it alone. Several male waiters in the restaurant were also polite, and the waitress who cleaned Villa No. 1 was very attentive when she turned down the bed at night.
In the evening, Ctrip customer service replied to me that the hotel was arrogant and said that they would not receive visitors and there was no way to control the hotel. It was really a *** ghost. The restaurant and the beach were open to the public. The simple service front desk, a wooden table and a computer were controlled by the woman who looked hard to describe.
Comprehensive suggestion: If you want to see the scenery, you can come to eat. The beach is public, and long-tail boats are also docked to take guests swimming.
But if you want to eat in the restaurant, I strongly recommend the Cliff Hotel, which is quiet and beautiful. The sunset is reflected on the sea water. The service in the restaurant is very good. The recommended 4-person set meal is not expensive, and the dishes are delicious, especially the seafood fried rice, which is not greasy and has a level 👍 The tip is sincere!
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