Hotel Jc Grand

We booked 4 deluxe rooms in jg grand. But when we landed in kodaikanal we were given rooms in an alternate hotel jc woodville manor where the rooms were much smaller when compared to jc grand. When we asked about it, they said rooms were full and we had no other option to stay in that alternate hotel which had a poor quality. We had issues with hot water and we did not get additional comfort or quilt.

We didn't stay there. Very bad surrounding. No parking space for vehicle. We lost our money. We choose two days in another excellent hotel. Our first time experience in life, like this. How can we know the style of hotel until we reach there. Cancellation only upto 25 april. This is not good. Atleast 50 %of booking amount must refund. Not take booking like this hotels. We lost trust in make my trip

1. No intercoms to communicate reception. 2. No lift 3. Mostly no hot water available. 4. Poor room service, no water jugs filled, no help for bags.

Lift & dressing table glass not available

The room was good and neat, but there was no life and no car parking facility and we needed to check out at 10am itself all other hotels check out time was 11am. That's it

Service was very poor and no room service is their and behaviour of staff is also not good. I had completed my checkout

Comfortable location near bus stand, comfortable room to stay n economical too, courteous.

Easy to access. Lot of service available here