Irene Pool Villa Resort, Koh Lipe

Environment: The environment is good, but the beach of the hotel is not good. There are a lot of corals, which are very piercing. My feet were scratched on the first day. But the pool room is pretty good. Sanitation: The guard room is OK, but there are many ants in the open-air swimming pool. There are also many flies when eating by the swimming pool. It feels that there are very few people staying in this hotel, and the speakers are covered with dust. Service: We booked a wedding anniversary at that time, and it was indeed decorated, but for such an expensive hotel, the hat placed on the bed was not given, and the beach bag also needed to be purchased. I was really uncomfortable when I checked out. The drinks and snacks bar was also charged. It is rare to find such a stingy hotel at this price. But the hotel has its own APP for all activities, and you can ask for it if you have any needs. Although the rooms are single-family houses, they are very close to each other. Playing in the swimming pool at night will affect people in other rooms, and you will not be allowed to play, which is also very disappointing. Overall, the cost performance is not high, just taking pictures

It's a B&B, but it's also the best resort on the island... Bad points: 1. The water pressure of the tap is unstable and the water is salty! 2. The hardware has started to break down, the cabinet is warped, the shower seat has fallen off, and the toilet is about to break down. I'm impressed! 3. The air conditioner is not very good 4. The staff are quite enthusiastic and responsible, but they are a little slow...

The room is nice, the view is nice, the food is OK, the massage is OK, but the mini bar is charged for this price, and the bath water is salty

The view is nice! The hotel facilities are generally broken! The remote control buttons are not working! The breakfast is very rich and delivered to the room! The service is relatively poor! The waiters are all smiling but not smiling, which makes people feel very bad! Especially when leaving, they are more eager to rush people and give people a very indifferent feeling. I hope you will leave quickly! When we were sitting in the hotel lobby waiting for the car, the time was not yet up, and they hurriedly took the luggage away and asked us to leave without asking us! This hotel is the worst hotel I stayed in during this trip to Thailand and the only thing that made me unhappy! Very disappointed

The hotel is very beautiful and the price is high, but it is too inhumane. We stayed in a sea view room for two nights. Because we had to leave the island in an emergency, we could not extend our stay in the garden room for the next two nights, so we applied for a refund the day before, and the staff always No refund, multiple requests to no avail, no choice but to give up! ! Too bad

Erin Hotel is the best hotel on the island, with great views and facilities, and warm and thoughtful service. The complimentary hotel photographer is friendly and has a high level of photography. The only thing that was a little lacking was the hotel's breakfast. It was not a buffet, but a set meal, with little choice. The hotel has its own app. You can communicate with the hotel front desk through the app. The response is timely and the problem is solved very quickly. Overall, very satisfied.

The hotel occupies a good beach resource and the surrounding environment is very good, suitable for vacation. The hotel facilities are relatively average compared to the price. The room does not have an intelligent system, wall-mounted air conditioner, and toiletries are not a separate set... In terms of hygiene, the cleaning was not timely. We ordered food at tea time and ate next to the beach pool until the next day. After checking out, no staff came to clean up the tableware after dinner. Finally, let’s talk about the service. I originally had a good service experience, but after returning home, I found that my wallet was missing 800 yuan. We stayed in the tree house on the 7th and the beach house on the 8th. We needed to change rooms midway because we signed up for a day trip to the sea at 9 o'clock on the 8th. All our luggage was stored in the hotel. When we came back from the sea in the afternoon, the waiter took us directly to the beach house. . In Lipe, Hat Yai, and Bangkok, Thai baht is used instead of RMB, so the RMB has never been counted. It wasn't until I returned home on the morning of the 10th that I discovered that there was only 3,150 of the 3,950 in cash in my bag. During the entire trip, my wallet only left my side on the day I went to sea, so it is difficult to explain that the best hotel on Koh Lipe actually stole cash from guests. I bought insurance for my trip, but I didn’t find out until I returned home today, so I can’t prove it. I am writing this review because I hope your hotel will pay attention to it. In high-end hotels, it is a bad experience for guests to lose their valuables and cash!