This is my 3rd visit to Rinela Beach Hotel and the service, hospitality continues to improve, everyone makes you feel so welcomed and special. From my experience what makes this hotel outstanding is the staff. The high consistent standards are always maintained, no matter who they are or what area of the hotel they work, nothing is ever too much for them to do. I would like to acknowledge the help and support throughout my stay by Zilia who went above and beyond to assist me with me connecting to the members community app. The cleaning staff were also amazing and very attentive to me and my mums needs always daily. I would highly recommend this hotel group. It’s exceptional and maintains high quality standards.