Name: Hotel Koldingfjord
Address: Fjordvej 154, Kolding, Syddanmark, 6000, Denmark, Fjordvej 154, Overseas, Denmark
Rating: 4.3

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Sauna

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Swimming Pools

Wi-Fi

Breakfast

Non-smoking room

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Stayed here for one night as we wanted a hotel with a pool on our road trip. Of course when we arrived, we were told that the pool was closed because of technical reasons (whatever that is) and also that the on site restaurant was fully booked. Not a great start, but we carried on to our room located in a separate building. The room was nice enough, but had a slight smell of seward coming from the bathroom, one of the towels had an unidentifiable brown stain on it and there was a dead bug in the window. Probably (and really hopefully) the room hadn't been used for a while, so by opening a window when driving for dinner, the smell was gone when we came back.   Breakfast was ok, but there is no doubt that there is a heavy focus on breakfast cost, as things could have been much better just with a slight loving touch from the chefs. Instead it seemed like minimum effort within an acceptable but very dull selection.   Luckily the pool had opened again in the morning so our small one got to enjoy it for half an hour before we had to check out. Otherwise the grounds are nice and so are the surroundings, but they charge quite a lot, and with that regard the value for money should be better.

This hotel has a serious issue with its staff. The ‘wait to be seated’ desk was not staffed and after a couple of minutes waiting, we had to call someone. The restaurant appeared to be fully booked (why then empty tables?) and some hotel guests were not able to get a table including us. The nice sous chef however did his best to accommodate us and arranged a table for us at 20.30.   Waiters seem unskilled and not very service minded. Returning to the kitchen empty handed while the tables were full. Chatting with each other while guests were waiting to order.   The nice small hotel pub was not staffed and drinks had to be ordered in the restaurant.   The pool is nice. The shower area needs an upgrade or at least a good cleaning to remove the mold between the tiles.   Staff at front desk was friendly. However you would expect that during check out an evaluation question was asked. In that case I would have given my feedback in person.   What a-shame that this hotel is so poorly managed. It has so much potential. Beautiful buildings, perfect location by the lake. Many areas have great design furniture.

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Discover 54 reviews of Hotel Koldingfjord, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Koldingfjord Reviews: 54 Verified Reviews Latest 2024 | Trip.com

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