The Pacific Sutera Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kota Kinabalu
The Pacific Sutera Hotel
#2 of Family Hotels in Sabah
The Pacific Sutera Hotel, 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah 88100, Malaysia
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Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.Show More
We Price Match
Last booked 40 mins ago on our site
4.3/5Very Good·Excellent Location
Super clean and great view.
RosenabaluAll 508 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Airport: Kota Kinabalu International Airport
(6.7 km)
Train: Tanjung Aru Railway Station
(7.0 km)
Train: Kinarut Railway Station
(17.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Presidential Suite
1 King bed
268m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
10
Executive Suite
1 King bed
105m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
3
Premium Deluxe Golf View
1 King bed or 2 Single bed
32m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
12
Deluxe Sea View Room
1 King bed or 2 Single bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
11
Deluxe Golf View Room
1 King bed or 2 Single bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
3
Premium Deluxe Sea View
1 King bed or 2 Single bed
31-32m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Check Availability
7
Junior Suite
1 King bed
75-83m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
8
Family Room
1 King bed and 2 Single bed
67-75m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
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Guest Reviews(508)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.2
- Location4.5
- Service4.1
xx
June 4, 2024
飯店服務周到 但所有舒適均要自費 當日天氣不佳 夕陽未看到 沙灘非常非常的小 建議要看夕陽者直接去住香格里拉飯店
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Anonymous User
June 2, 2024
1. Check-in process was slow and took 40 mins (average 10 mins to check in for one guest)
2. No enough seats for breakfast. Guests need to line up to get a seat.
3. The room is old, especially bathroom with mold.
4. Everywhere is noisy and crowded.
5. Cannot choose between Kind bed and twin room and the kind bed rooms were all full at 4pm.
6. Booked a sea view room but was assigned 3rd floor with zero sea view (not all rooms facing the sea side can be called as seaview room and charged with premium price).
7. WiFi is slow and not stable.
8. Hotel staff are not helpful.
Not recommended for vacation
1. 入住过程花费40分钟，大排长队。前台效率很低，大约需要10分钟才能帮一位客人完成入住。
2. 早餐需要排队，座位不够，人很多，非常噪杂。
3. 房间和酒店设施老旧，浴室的瓷砖都是霉。
4. 酒店住客很多拥挤。
5. 预定时无法选择双床和大床，选了偏好大床但是大床房在下午4点check in时就已经全满了。
6. 预定的是海景房，但房间在3楼，根本看不到一点海景，时候楼下的泳池（不是靠海那边的房都叫海景房好吗）。
7. wifi很慢且不稳定。
8. 酒店员工态度不友好，秩序很乱。
总体来说，对于度假而言不推荐。
Guest User
June 2, 2024
衛生超差，所有傢俱像是二手市場買回來的，早餐超級難吃！！真的千萬別住…是我住過最差的酒店
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Guest User
June 1, 2024
很好，離海邊很近，早餐不錯
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HAPPYdada
May 31, 2024
房間極其陳舊，早上出去之前留了條讓打掃房間。結果下午回來，早上走的時候什麼樣子，回來還是什麼樣子。打了四五個電話讓其來打掃，慢慢吞吞！真心不建議入住該酒店，早餐更是一天不如一天！房間衞生間的各種設施都是破舊不堪，我這可還是豪華海景房，真心不叫個玩意兒，而且我預訂的時候特意註明大床房，提前半個多月定的，到了告訴我衹有雙床，什麼玩意
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Guest User
May 31, 2024
Check in need to wait 5 hours too bad and too slow
yayasunny
May 30, 2024
很適合親子的一家酒店
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Anonymous User
May 22, 2024
服務態度很好，早餐一般
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Katie
May 22, 2024
Very nicee hotel and it really closes to the downtown and the airport! It's pitty that we were too late to book the sunset cruise (it cannot be allowed to have a last minute order, you should make an appointment 1-day before).
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check in, provide the following 3 days in advance: proof of identification, their check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 180.00 (approx. €35.19) per person per night Adding crib: Free |
Children 3 years old and over | MYR 180.00 (approx. €35.19) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–12 years old | MYR 32.50 (approx. €6.36) per person |
Children 13–17 years old | MYR 65.00 (approx. €12.71) per person |
Adult | MYR 65.00 (approx. €12.71) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1999
- Renovated: 2014
- Number of Rooms: 500
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up Service
Bar
Tennis Court
Bowling Alley
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Slide
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Silk Garden
Cuisine: Chinese
Dining options: Available for reservation
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