Guest User
November 15, 2022
AVOID AT ALL COSTS We arrived at the hotel at about 4pm, all lights were off in the hotel and it was really dark, the hotel is in the middle of no where, and pretty much on a building site - on the way to our room there were cots and mattresses on the floor meaning it was hard to move, and when we went to our room everything was outdated and the room wasn’t totally clean. The hotel looks nothing like the photos. I went to the reception to ask if we could have a part refund as we weren’t happy with the hotel, where he said i had to ring *********** (who were little to know help as this did take about 2 hours to sort out) - cut a long story short, as i sent photos of everything to ***********e and filed a complaint, the employee said i wouldn’t get a refund as i complained, and said that he would call the police on me (he said this was as i was aggressive, which wasn’t the case (he just got annoyed we complained and wanted to leave)). We ended up losing money on the stay, but we had to leave - avoid at all costs.