Railay Viewpoint Resort

Location was great, however the room was okay (it is what it is for the price!). However, the hot water ran out which was a shame and the drains STANK. Furthermore, they make you either give your passport or a 500 thb deposit so that you don't damage the room - a very interesting concept for us! We brought our room w/ breakfast and they give you a tokin. Each day we got a different breakfast experience - we always got tea/coffee + Orange Juice and a plate of fruit (lovely). However, some days you would get a limited breakfast menu and most days they couldn't make pancakes. However for 2 of the days we were delivered with french toast (which was SO nice!) so there was inconsitency with what was offered. also wifi does not go to the rooms only available at the breakfast area which was lovely.

Room was fine - clean, shower worked OK but aircon was very noisy and bright light from it was annoying at night. Location was great - easy to get to from pier but away from very busy areas. Laundry service was really good - reasonable price and everything came back smelling good and folded. Free breakfast was OK - plenty of choice, however you did have to share it with a lot of flies...

The room we stayed at in the back of the resort was spacious, comfortable, clean, and very much an island vibe with its stone decor. If you're looking for a Holiday Inn experience, this isn't it. It's better. It's personal. The food is legit Thai food, but the owner lived in the US for a year and her staff prepares some regular western style food if you're missing home. The staff goes above and beyond to make sure you feel at home. Need directions? Suggestions? Help booking a tour or catching the ferry? They got you covered. The breakfast buffet has eggs, stirfries, cereal, coffee, tea, juice, french toast, and they offer othper stuff off the menu forva very good price. Try their thai omelet and if you're brave, ask for extra chilies. It is delicious.

My daughter stayed here on 27/28 August whilst travelling, and woke in the night feeling incredibly unwell with fever, sickness etc (definitely not a hangover!). She called me in the UK very upset and with a rocking headache. I managed to get the number for reception and the lady there, despite it being 3.30am, went to her room with some painkillers and a bottle of water. I thought this was terrific service and very understanding given my daughter was so far from her parents and feeing so unwell. Thanks to the amazing lady on reception for helping, and for acting so quickly. She also arranged for my daughter’s driving licence to be forwarded to her next hotel, on another island, when my daughter left without it (as still not feeling well). Brilliant job!