Novo Serviced Suites by Widebed, Jalan Ampang, Gleneagles Reviews
Novo Serviced Suites by Widebed, Jalan Ampang, Gleneagles
315 Jalan Ampang, Kuala Lumpur, MalaysiaView Hotel Details
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Novo Serviced Suites by Widebed, Jalan Ampang, Gleneagles Guest Reviews
4.4/5
17 review
Verified reviewsLocation4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All Reviews(17)
Positive reviews(17)
Reviews with photos/video(6)
Awesome rooms(7)
Clean and tidy(5)
Jenny
Essential Room
Stayed in Jan 2024
Family
7 review
Great
Posted on Jan 27, 2024
Very convenient for the families members. Just opposite Gleneagles across the road. Clean, convenient and new. Disadvantages is 1 time cleaning only when check in time. If you stay 5 nights, no room make up because this is service suite. However, it's very convenient for those who have family members admitted at Gleneagles Ampang.
M Harrith
Essential Room
Stayed in Dec 2023
Family
8 review
Posted on Jan 2, 2024
Bad
-Lobby to small and narrow
-Room excess need to key in password every time
-Room smell very strong of chemical ,gave headache (i went out and bought 2 can of Ambu Pur Car Fresheners)
Good
-Room looks new and clean
-Lift excess good just scan your card
-Have garbage room
-Parking good and secure with excess card
Response from Property: We regret to hear that you had a negative experience during your stay at our property. Your feedback is very important to us, and we will take it to heart as we strive to improve our services.We will look into the matter, and we assure you that we take all guest complaints very seriously, and we are always looking for ways to improve.We would like to apologize again for any inconvenience or discomfort you may have experienced. We hope that you will give us another chance to show you the level of service that we are known for.Sincerely Yours,The Management
Guest User
Slick Room
Stayed in Sep 2023
Couples
1 review
Amazing
Posted on Sep 21, 2023
Strategic location for visiting patients at Gleneagles hospital. The front desk is very helpful when we are having issue when checking in. Check in and check out are convenient. Carpark is provided.👍🏻
Response from Property: Thank you for your positive review! We're delighted you had a great experience. If you have any suggestions for how we can enhance our services further, we'd love to hear them. We eagerly await your next visit.Sincerely,The Management
Rasyid Harris
Essential Room
Stayed in Feb 2024
Business travelers
101 review
Very Good
Posted on Mar 10, 2024
easy check in check out.room is nice with small kitchen. Available parking and nice view from the room.
MUJAHID
Slick Room
Stayed in Feb 2024
Couples
5 review
Very Good
Posted on Feb 25, 2024
So nice and clean room nice bed near to Mall and restaurants
Lim Ting Yap
Essential Room
Stayed in Oct 2023
Couples
1 review
Amazing
Posted on Oct 26, 2023
It's new and the staff also taken my advise to help improve ,room at clean and tidy ,me and my girlfriend like the place so much
Response from Property: Thank you for taking the time to write such a positive review of your stay at our property. We are so glad that you enjoyed your time with us, and we are especially happy to hear that you were impressed with our services.Your feedback is very important to us, and it helps us to continue to improve our services. We are committed to providing our guests with the best possible experience, and we are always looking for ways to improve.We hope that you will choose to stay with us again in the future. In the meantime, please let us know if there is anything we can do to make your next stay even better.Sincerely Yours,The Management
SALEMY ARSHAT
Slick Room
Stayed in Jan 2024
Solo travelers
17 review
Outstanding
Posted on Feb 9, 2024
Nice room
Guest User
Essential Room
Stayed in Feb 2024
Solo travelers
3 review
Outstanding
Posted on Feb 28, 2024
The hotel service is good, and the service staff is eager to help with other questions about this trip! Really good! The environment is comfortable, and the public spaces and facilities are also very good. There is a cafe for breakfast downstairs, and the hotel has free buses to other areas with parking spaces! The room and bathroom are very clean! The towels have a slight smell, but otherwise there are no problems! Convenient location!
Original TextTranslated by Google
6/7
Cromwell Lei
Essential Room
Stayed in Dec 2023
Couples
14 review
Outstanding
Posted on Dec 31, 2023
The room is very good and fully equipped. There is a gym, sauna and swimming pool on the roof, which can be entered for free with your room card. However, the transportation nearby is not very convenient. The urban rail and subway are far away, but you can get to KLCC in ten minutes by taxi. The night view is great.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to write such a positive review of your stay at our property. We are so glad that you enjoyed your time with us, and we are especially happy to hear that you were impressed with our services.Your feedback is very important to us, and it helps us to continue to improve our services. We are committed to providing our guests with the best possible experience, and we are always looking for ways to improve.We hope that you will choose to stay with us again in the future. In the meantime, please let us know if there is anything we can do to make your next stay even better.Sincerely Yours,The Management
Lie
Essential Room
Stayed in Aug 2023
Family
14 review
Outstanding
Posted on Aug 31, 2023
Great n very comfortable n the bed is soft great gym facilities not inferior to 5*
Original TextTranslated by Google
Response from Property: We are thrilled that you enjoyed NOVO Serviced Suites by Widebed and had an exceptional stay. Your compliments mean a lot to us and motivate our team to keep up the excellent work. We look forward to serving you again soon!Sincerely,The Management
Verified traveler
Stayed in Nov 2023
Other
Outstanding
Posted on Nov 20, 2023
Great experience in a brand new room with a great view, clean, convenience (in-room mini-fridge and mini-kitchenette), coffee/cafe on 1st floor, and excellent pool and exercise room
Tsao Tze Kwang
Stayed in Mar 2024
Business travelers
Outstanding
Posted on Mar 8, 2024
Clean and new and awesome root top pool plus gym.
NUR BAIZURAH
Stayed in Feb 2024
Couples
Very Good
Posted on Feb 10, 2024
Check in & Check out was easy.
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