Cubic Botanical Suites by HomeBrickz Reviews

Response from Property: Thank you for your feedback! We're thrilled to hear that you enjoyed the ample space and number of beds in our apartments, as well as our nice swimming pools. Our proximity to the Twin Towers is one of our prime features, and we're glad you found it convenient.

Response from Property: Thank you for your positive feedback! We're thrilled to hear that you enjoyed our property and found the facilities convenient. It's great to know that you had a pleasant experience with the check-in and check-out process, as well as access to good restaurants and shops in the lobby areas. We look forward to hosting you again in the future!

Response from Property: Thank you for your feedback! We're glad to hear that you found our location easy to navigate and enjoyed the upgrade to a two-bedroom room. We apologize for the delay in processing your deposit refund. Please rest assured that we are looking into this matter and will resolve it as soon as possible. If you have any further concerns, feel free to contact our customer service team directly.

Response from Property: Thank you for your feedback! We're glad to hear that you had a good experience overall. We look forward to welcoming you back again in the future!

Response from Property: Thank you for your positive feedback! We're delighted to hear that you found our place good and comfortable. We look forward to welcoming you back soon!

Response from Property: Thank you for your feedback! We're glad to hear that you had a good experience with our service and that the check-in process was smooth with instructions provided via WhatsApp group. It's great to know that you found the place nice and suitable for long-term stays, even though your stay was only for one night. We appreciate your review and hope to welcome you back for a longer stay in the future!

Response from Property: Thank you for your wonderful review! We're thrilled to hear that our hotel is one of the nicest you've stayed in during your time in Southeast Asia. It's great to know our staff made a positive impression and were always willing to help.We appreciate your recommendation and glad to hear that a cheap Grab/taxi ride made it convenient for you. We look forward to welcoming you back on your next trip to Malaysia!

Response from Property: Thank you for bringing this to our attention. We apologize for the inconvenience caused by the early check-in, which may have resulted in the bathroom not being completely dry. We appreciate your understanding and will make every effort to ensure this does not happen again. If there’s anything else we can do to improve your stay, please let us know.

Response from Property: Thank you for sharing your experience with us. We're pleased to hear that you found our staff friendly and enjoyed the view of the pool. We apologize for the inconvenience caused by the partially blocked toilet; we'll promptly address this issue to ensure a more comfortable stay for our guests in the future.We're glad to know that you found the apartment spacious and equipped with amenities like a washing machine. Your feedback is invaluable to us, and we appreciate your intention to return for another stay. We look forward to welcoming you back soon!

Response from Property: Thank you for taking the time to share your feedback. I apologize for the inconvenience you experienced during your stay. We regret that the room size and amenities did not meet your expectations, and I'm sorry to hear about the issues with the air conditioning and the delayed deposit refund.We take your comments seriously and will address these concerns with our team to improve our service and response time. We hope you will consider staying with us again, giving us the opportunity to provide you with a better experience.

Response from Property: It's fantastic to hear you had such a positive experience! Your review highlights the convenience of access and parking, along with the cleanliness of the rooms, which are crucial factors for a pleasant stay. It's great that you're planning to return; that's a testament to the hotel's quality service. Thanks for sharing your thoughts!

Response from Property: Thank you for sharing your stay experience with us. We're sorry to hear that you found our location somewhat secluded and that the cleanliness of our unit didn't meet your expectations. We take your feedback seriously and will promptly address these issues to ensure a more satisfactory experience for our guests.We apologize for the oversight regarding leftover drinks in the fridge and any inconvenience caused by the size of the bed. Rest assured, we'll intensify our cleaning procedures and strive to provide a more comfortable environment for our guests. Additionally, we'll review the room amenities to ensure they meet our guests' needs and expectations.Regarding the deposit, shall received within 24 hours upon check out in the register bank account. If you have any further questions or suggestions, please don't hesitate to contact us.Once again, thank you for your feedback. We look forward to welcoming you back to showcase our improvements and progress.

Response from Property: Thank you for your feedback! We're delighted to hear that you had a nice stay with your family and friends and that you received very good service. We strive to provide a comfortable and enjoyable experience for all our guests. If you have any suggestions or if there's anything else we can do to improve, please feel free to let us know. We look forward to welcoming you back in the future!

Response from Property: Thank you for your positive review! We're glad you enjoyed the good vibes and found our location convenient and great value for money. We look forward to welcoming you and your friends back soon!