Ramada Suites by Wyndham Kuala Lumpur City Centre Reviews
Ramada Suites by Wyndham Kuala Lumpur City Centre
1, Lorong Ceylon, Bukit Ceylon, 50200 Kuala Lumpur, Wilayah Persekutuan, Bukit Bintang, Kuala Lumpur, 50200, MalaysiaView hotel details
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Guest Reviews of Ramada Suites by Wyndham Kuala Lumpur City Centre
8.6/10
Very good
817 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.3
Service8.6
Cleanliness8.6
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All reviews(817)
Positive reviews(754)
Reviews with photos/video(223)
Large rooms(92)
Clean pool(61)
Great swimming pool(61)
Too noisy(47)
Loved the view(37)
Convenient for shopping(36)
Located downtown(34)
Has rooms for families(11)
Negative reviews(63)
nora natty
Studio Executive Twin Room
Stayed in May 2026
Family
20 reviews
10/10
Outstanding
Posted on Jun 22, 2026
Pleasant hotel. Room smells nice. All the staff, right down to the cleaners, are friendly. The only thing is the breakfast doesn't have many options. Everything else is top-notch.
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Response from Property: Dear Nora Natty,Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had a pleasant stay and enjoyed our clean, fresh-smelling rooms. It is especially rewarding to know that our team, including our housekeeping associates, made a positive impression with their friendliness and hospitality.We also appreciate your comments regarding our breakfast selection. Your feedback is valuable to us, and we will share it with our culinary team as we continuously look for ways to enhance our breakfast offerings and provide a wider variety for our guests.Thank you once again for your kind words and recommendation. We look forward to welcoming you back to Ramada Suites by Wyndham Kuala Lumpur City Centre for another enjoyable stay.Kind regards,Lawrence RajaAssistant Front Office Manager
Guest User
Studio Family Quadruple
Stayed in May 2026
Family
5 reviews
9.5/10
Amazing
Posted on Jun 19, 2026
This was the last stop on our Malaysia-Singapore trip, and the handsome guy at the front desk gave us a complete upgrade (an executive balcony two-bedroom suite). The hotel management was very meticulous, and the service was impeccable. Big thumbs up! 😍 Thanks for the room upgrade and the friendly, good service from the front desk staff. Excellent hotel! 👍
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Response from Property: Dear Guest,Thank you very much for sharing your wonderful feedback and for choosing Ramada Suites by Wyndham Kuala Lumpur City Centre as the final stop of your Malaysia–Singapore trip.We are truly delighted to hear that you enjoyed your complimentary upgrade to the Executive Balcony Two-Bedroom Suite and that you had a comfortable and memorable stay with us. Your kind compliments on our front desk service and overall hospitality are greatly appreciated and will certainly be shared with the team.We are pleased that our efforts in providing attentive service contributed positively to your experience. Your encouragement means a lot to us as we continuously strive to deliver excellent service to all our guests.Thank you once again for your generous feedback. We look forward to welcoming you back for another enjoyable stay in the near future.Kind regards,Lawrence RajaAssistant Front Office Manager
Amornrat Trisuksan
Premier King Room
Stayed in May 2026
Business traveler
9 reviews
7.5/10
Posted on Jun 16, 2026
Clean, good service, and a nice view. Overall, I love this place and have been here many times. I'll definitely come back if I have the chance.
Response from Property: Dear Amornrat Trisuksan,Thank you for your wonderful review and for your continued support. We are delighted to hear that you enjoyed our clean accommodations, good service, and beautiful views.It is especially rewarding to know that you have chosen to stay with us many times and that you continue to love your experience here. Your loyalty means a great deal to us, and we are truly grateful for your kind words.We look forward to welcoming you back again whenever your travels bring you our way.Kind regards,Lawrence RajaAssistant Front Office Manager
N.Chandran
Studio Executive King Room
Stayed in Apr 2026
Couple
22 reviews
8.0/10
Very good
Posted on Jun 6, 2026
Brake fast option is not good idea..very limited menu will be regret rm45 or usd rm12.. not recommended
Goldinton
Studio Executive King Room
Stayed in Apr 2026
Solo traveler
19 reviews
8.5/10
Very good
Posted on May 5, 2026
Reception staff are same as mylast stay,, nice and friendly .. however compared to my last stay i notice the room was not much maintained their cleanliness.. pillow was brown in middle for unknow reason.. curtain next to bed had some wierd stain.. besides that its one of the best hotels around there.
Response from Property: Dear Goldinton,Thank you for taking the time to share your feedback and for choosing to stay with us again. We are pleased to know that our reception team once again made a positive impression with their friendly and welcoming service.At the same time, we sincerely apologize for the cleanliness issues you encountered during your recent stay, particularly regarding the pillow and curtain condition. This is certainly not the standard we strive to maintain, and your comments have been shared with our housekeeping team for immediate attention and improvement.We truly appreciate your continued support and your kind words about our hotel being one of the best in the area. We hope to have the opportunity to welcome you back again and provide you with a much better experience.Kind regards,Ayunani HarifFront Office Manager
Guest User
Two Bedroom Executive Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 13, 2026
We had a comfortable stay at Ramada Suites by Wyndham Kuala Lumpur City Centre. The location was excellent, with easy access to Bukit Bintang, food streets, shopping malls, and public transport. The rooms were spacious, clean, and well maintained, making it suitable for both families and business travelers.
The staff were polite and helpful throughout the stay, and the check-in process was smooth. The hotel also had a nice pool and good city views, especially at night. Breakfast had decent variety, though it could be improved with more vegetarian options.
Overall, it offers good value for money in a central Kuala Lumpur location, and we would consider staying here again on our next visit.
Response from Property: Dear Guest User,Thank you for taking the time to share your wonderful feedback following your stay at Ramada Suites by Wyndham Kuala Lumpur City Centre.We are delighted to know that you had a comfortable stay and enjoyed our central location with easy access to Bukit Bintang, shopping malls, food streets, and public transport. It is also great to hear that you found the rooms spacious, clean, and well maintained, suitable for both families and business travelers.Your kind compliments regarding our polite and helpful staff, smooth check-in experience, swimming pool, and beautiful city views are truly appreciated. We also value your feedback regarding additional vegetarian options for breakfast, and we will certainly share this with our culinary team for future improvements.Thank you once again for your support and recommendation. We look forward to welcoming you back for another pleasant stay on your next visit to Kuala Lumpur.Kind regards,AyunaniFront Office Manager
Corrado_123
Studio Executive King Room
Stayed in Mar 2026
Traveling with friends
11 reviews
10/10
Outstanding
Posted on May 11, 2026
Very central location, absolutely amazing breakfast, nice infinity pool, gym, clean fully equipped apartment, very nice staff.
I warmly recommend this hotel.
Response from Property: Dear Corrado_123Thank you for your wonderful feedback and recommendation.We are delighted to hear that you enjoyed our central location, amazing breakfast, infinity pool, gym facilities, and the cleanliness and comfort of the fully equipped apartment. It is also very rewarding to know that our team made a positive impression during your stay.Your kind recommendation truly means a lot to us, and we sincerely look forward to welcoming you back again for another memorable stay.Kind regards,AyunaniFront Office Manager
Anonymous User
Studio Executive King Room
Stayed in Mar 2026
Couple
23 reviews
10/10
Outstanding
Posted on Apr 18, 2026
This hotel is always my top choice whenever I visit KL, whether for business or leisure. The location is strategic, and it offers a beautiful view of KL, especially at night. The service is excellent, but this time... THE AIR CONDITIONING WASN'T COLD. Maybe it's too centralized. It averaged 23-27°C, which didn't cool the room down. I hope they make some changes. MALAYSIA IS A TROPICAL COUNTRY!
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覃俊森
Studio Executive Twin Room
Stayed in Apr 2026
Couple
16 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The TV is large, so it's very comfortable for watching shows.
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Jess and family
Two Bedroom Executive Room
Stayed in Mar 2026
Family
33 reviews
4.0/10
Posted on Apr 5, 2026
A perfectly okay hotel located in a good area close to many attractions. About a 10-minute walk to the large shopping center Pavillion, a wide variety of many restaurants around the hotel, and about a 20-minute walk to the Petronas Twin Towers. So the hotel is centrally and conveniently located, but it needs to improve things like toiletries, water, etc.
For example, no toiletries other than regular soap, shampoo, and shower cream were offered. One bottle of water per person is provided per day, and if you need more, that's something you have to buy extra.
6/8
Response from Property: Dear Jess and Family,Thank you for sharing your feedback. We are pleased to know that you appreciated our central location and the convenience of nearby attractions, shopping, and dining options.We also take note of your comments regarding the toiletries and water amenities. Your feedback is valuable and has been shared with the relevant team for review and consideration as we continuously work to improve our guest experience.We appreciate your stay with us and hope to welcome you back again in the future.Kind regards,Ayu HarifFront Office Manager
Guest User
Studio Executive King Room
Stayed in May 2026
Traveling with friends
7 reviews
9.5/10
Amazing
Posted on Jun 16, 2026
Good location clean room and it's fun in night time
Boy Williams
Studio Executive King Room
Stayed in Feb 2026
Other
50 reviews
8.0/10
Very good
Posted on Apr 24, 2026
My stay at Hotel U3 Subang was very satisfying. The room was clean and comfortable, and the staff were friendly. The location is also strategic and convenient for getting around. The price is reasonable, truly good value for money. I will definitely repeat!
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Guest User
Studio Executive Hollywood Twin Room
Stayed in Mar 2026
Solo traveler
5 reviews
9.5/10
Amazing
Posted on May 9, 2026
Nice hotel in the whole, gym ok but some broken parts, breakfast is good
Response from Property: Dear Guest User,Thank you for taking the time to share your feedback following your stay at Ramada Suites by Wyndham Kuala Lumpur City Centre.We are very pleased to know that you enjoyed your overall stay and found the breakfast to be good. We also appreciate your comment regarding the gym facilities. Please rest assured this has been shared with our maintenance team for further attention and improvement.Your feedback is important to us as it helps us enhance our guest experience. We hope to welcome you back again for a more enjoyable stay in the future.Kind regards,AyunaniFront Office Manager
Ck Lee939
Studio Family Quadruple
Stayed in Feb 2026
Family
13 reviews
10/10
Outstanding
Posted on Mar 19, 2026
Third time booked this hotel. Location is very good near bukit Bintang area and Jalan Alor. Recommended.
Response from Property: Dear Ck Lee939,Thank you for choosing to stay with us again. We are delighted to hear that you continue to enjoy our convenient location near Bukit Bintang and Jalan Alor. Your recommendation means a lot to us.We look forward to welcoming you for a fourth visit soon!Kind regards,Lawrence RajaDuty Manager
Allie Hayashi
Premier Twin Room
Stayed in Jan 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Mar 2, 2026
5-8mins walk from Bukit Bintang Monorail station. Surrounded with many local Indian food shops and bars. Upslope & downslope walking might be challenging for elderly or people that have walking difficulties. Travelling with luggage walking to place might pose challenges as well. Booked premier twin-room. Comes with a dining table, coffee table, sofa seating, study table with chair, mini kitchenette area, induction stove, microwave and refrigerator. Room is clean & with strong water pressure from the showers.
Response from Property: Dear Allie Hayashi,Thank you very much for sharing your detailed feedback. We are glad to hear that you enjoyed your Premier Twin room and found it clean and well-equipped. We also appreciate your comments regarding the walking distance and accessibility, and we will take them into consideration to help future guests have a more comfortable experience. We look forward to welcoming you back on your next visit.Kind regards,Lawrence RajaDuty Manager