Guest Reviews of Neu Suites @ 3RdNvenue by Perfect Host
7.6/10
Good
546 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.3
Service7.6
Cleanliness7.5
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All reviews(546)
Positive reviews(447)
Reviews with photos/video(178)
Parking difficult(28)
Clean pool(27)
Great swimming pool(27)
Loved the view(16)
Perfect for families(9)
Friendly front desk staff(6)
Has rooms for families(5)
Family activities available(5)
Negative reviews(99)
Anonymous User
Deluxe Studio
Stayed in Jun 2026
Solo traveler
75 reviews
8.0/10
Very good
Posted on Jul 10, 2026
This is my preferred property to stay when i was in kl. I love the area so convenience walkable to lrt . And there is mini market downstair also a few resto such as mamak resto and arabic resto the only downside is waiting for the elevator. Long time when peak hour
LaLa_12
Two Bedroom Apartment
Stayed in May 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jun 29, 2026
⭐⭐⭐⭐⭐
Amazing stay! The place was clean, comfortable, and in a great location. Everything went smoothly from check-in to check-out. Thank you to the host for the excellent hospitality. I’ll definitely come back next time!
Guest User
Standard Studio
Stayed in May 2026
Couple
1 reviews
6.5/10
Posted on Jun 14, 2026
nk checkin lmbt. management agak teruk ye. boleh satu bilik ada 2 org customer? nasib baik ada bilik lebih. tpi lmbt
Dhivesh
Standard Studio
Stayed in Apr 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Jun 10, 2026
Very clean and cozy room. Just had some qifi problems as the wifi are shared withe the main room.
Guest User
Deluxe Studio
Stayed in Apr 2026
Couple
2 reviews
5.5/10
Posted on May 30, 2026
The hygiene in this place wasn't great. There were even cockroaches 🪳, and it looked like no one had stayed there for a long time. The sheets and pillowcases weren't very clean either. I hope the host takes this seriously.
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Guest User
Standard Studio
Stayed in Feb 2026
Family
2 reviews
4.0/10
Posted on Mar 29, 2026
The room smelled like cigarette smoke, which made it uncomfortable to stay. The air conditioner was not functioning well and didn’t cool the room properly. Visitor parking is also very limited which it’s first come, first served. So when it’s full, you have to park quite far away. But the pool was ok
Jc Dood
Executive Two Bedroom Apartment
Stayed in Feb 2026
Family
8 reviews
4.0/10
Posted on Mar 23, 2026
I booked a family deluxe, thinking it might be spacious but nahhh i was wrong. Very very very tiny room, not even enough to unpack my luggage.
Dont get me start on the cleanliness, the room was hella dirty. Smudges on the wall and a smashed cockroach on the wall.
The bed were dirty i can feel it, for someone who usually doesnt wear shirts while sleeping it was unbearable to stay in the bed. I had to wear my sweater and a long trousers just to sleep. I do think about having them change the bedsheet but if u can see at the 6th pic, if i want them change it, i need to pay RM70. Not ******* worth it. If yall have sensitive skin, please reconsider staying here.
The only good thing at this hotel are the guy at the reception desk.
Anonymous User
Two Bedroom Apartment
Stayed in Feb 2026
Solo traveler
12 reviews
10/10
Outstanding
Posted on Mar 11, 2026
The location of this place is very strategic, and the check-in process was easy and hassle-free. However, this unit does not have a washing machine, and it is quite difficult to find a laundromat nearby. Guests can use facilities such as the gym and swimming pool located on Level 2. A security deposit is required and will be refunded after check-out. WiFi, TV, and electrical appliances such as an iron, hair dryer, microwave, and kitchenware are also provided
Anonymous User
Deluxe Studio
Stayed in Dec 2025
Solo traveler
3 reviews
6.0/10
Posted on Jan 24, 2026
Before booking this place, PLEASE read the reviews carefully. When I first entered the room, it looked decent and spacious, which initially gave a good impression. Unfortunately, that impression did not last long. As soon as I checked the bed, I was disgusted to see that the bed linens and blanket were yellowish, dirty, and clearly not properly washed. It was absolutely awful and unacceptable for a paid accommodation.
I was genuinely concerned about hygiene and skin problems—these kinds of linens can easily cause rashes or infections. Thankfully, I didn’t end up with rashes, but only because I had to iron the sheets myself just to feel a bit safer and try to kill whatever bacteria might have been there. Guests should NEVER have to do this in a hotel or accommodation.
It didn’t stop there. The towels provided were also not clean, with visible stains that clearly showed they were reused or poorly laundered. The pillowcases were just as bad—yellow stains everywhere, old, worn out, and extremely unhygienic. This is basic hospitality, and they completely failed at it.
Guest User
Standard Studio
Stayed in Dec 2025
Traveling with friends
4 reviews
9.0/10
Great
Posted on Jan 31, 2026
Clean comfortable place. And good service from the front desk. Good job 👍👏 enjoyed the place good 😊
Guest User
Deluxe Studio
Stayed in Jan 2026
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Feb 21, 2026
Grand view, repeated stay. Convenient: hospital, mamak and consulates nearby
Mira Ghazali
Standard Studio
Stayed in May 2026
Family
1 reviews
4.0/10
Posted on Jun 14, 2026
Small room. No space to pray. No wardrobe. Just metal rod hanger.
Despite paid full to trip.com
Perfect host demand rm100 qr deposite to their act for qr code for key. Then refund they only will gave back after 7-10days. Pls dont book with them. Avoid.
Parking also horrible.
We arrived at 3pm. Guard told us to park outside bu road side at our own risk. as visitor parking is full. Parking out by roadside is illegal and our park might be town by town counsil.
Anonymous User
Executive Two Bedroom Apartment
Stayed in May 2026
Family
1 reviews
9.0/10
Great
Posted on Jun 20, 2026
The room is nice and comfortable. The parking is first come first serve parking since it is guest area parking.
Guest User
Executive Two Bedroom Apartment
Stayed in May 2026
Family
1 reviews
6.0/10
Posted on Jun 7, 2026
NOT RECOMMENDED for family staycation, bad impression from the start of arrival since late response to message or call by the hotel provider, waiting lines for long period in such a big crowd compact in lift not comfortable with bad ventilation, got cockroaches in room, only provide visitor parking with limited space within the building, a BIG NO & BAD CHOICE, for the unpleasant experienced..not only bcoz during peak weekends, but the surrounding ambience NOT GOOD for the children & Muslims mostly
Lenson Gan
Executive Two Bedroom Apartment
Stayed in May 2026
Family
13 reviews
6.5/10
Posted on Jun 2, 2026
1 . Chk in time is 3pm but we wait till 4.23pm just chk in . The reception told us the room is still under cleaning
2. Sme of the pillow linen and bed sheet is yellow . For both room
3. Limited visitor car park . If the visitor car park is full . U can only park beside the main road .
4.we need to wait for around 15min just can take the lift due to high volume of user
Location is easy to find . Aircon is cool and water heater is good .