Hotel Al Amin

Hotel Al Amin Reviews

Hotel Al Amin

Wisma Lau Chung, 19, Jalan Tun Perak, City Centre, 50050 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, MalaysiaView Hotel Details
Hotel Al Amin
Hotel Al AminHotel Al AminHotel Al Amin
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Hotel Al Amin Guest Reviews

3.5/5
65 review
Verified reviews
Location3.8
Amenities3.2
Service3.5
Cleanliness3.3
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All Reviews(65)
Positive reviews(52)
Reviews with photos/video(13)
Awesome stay(12)
Amenities were average(5)
Negative reviews(13)
Anonymous User
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Oct 2023
Friends
1 review
4.2/5
Very Good
Posted on Dec 31, 2023
Nice and will be repeated. Nice and will be repeated. Nice and will be repeated.
Response from Property: Dear our value guest.. Thank you so much for your positive review! Your good review mean a lot to our team. We look forward to welcoming you back soon for another great experience.
Hassan Mehdi naqvi
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Mar 2024
Friends
5 review
2.5/5
Posted on Mar 16, 2024
The worst hotel ever i have seen. Nit recommend at all. Room looks like store. No amenities. Not recommend at all. You cant even breath in this room. When you check in the hotel managment will ask you to upgrade your room package.
Response from Property: Dear valued guest, we sincerely apologize for any inconvenience you may have encountered during your recent stay at our hotel. We would like to clarify that the room you reserved is one of our proudly budget-friendly options, it's offering limited amenities at an affordable price. However, we strive to provide the same level of service to all our guests, including daily room cleaning, towel, bedsheet, or blanket replacements, and water replenishment by request. Due to the limited amenities in this room category, we always offer our guests the opportunity to upgrade to a more spacious or better-equipped room to ensure a more enjoyable experience during their stay. Thank you for choosing our hotel for your accommodation needs. We genuinely hope to welcome you back soon and assist you in selecting a room type that better suits your preferences.
Jong2001
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Oct 2023
Solo travelers
19 review
2.2/5
Posted on Oct 26, 2023
Loby cantik .. bilik kotor macam sial.. upgrade bilik pun sama teruk..
Guest User
Superior Triple Room without Window
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 1, 2024
Good location. Food options nearby. Value for money.
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Friends
15 review
1.5/5
Posted on Dec 23, 2023
No drop off/ pick up Waiying time. No baggage moving help. The hotel uses stairs at entrance. The windows in the room are inefficient to refrain from outside noises.
Response from Property: We want to extend our apologies for any inconvenience you may have during in our hotel.Allow us to provide some insights into our services. While we may not have a dedicated concierge, our front office, particularly our receptionist staff, is always ready to assist you. Should you require help with your belongings, please feel free to approach our reception staff, and they will be more than happy to arrange assistance or call our housekeeping staff to help you.Regarding the issue with the stairs, we do operate a lift that is available for the convenience of all our guests. However, during peak demand, such as the Christmas season when you made your reservation, we believe the lift may experience increased usage. We sincerely apologize for any inconvenience this may have caused.We are committed to providing a better experience for our guests, and for that, we eagerly look forward to the pleasure of hosting you again in the future.
KHALIL
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Dec 2023
Business travelers
3 review
1.7/5
Posted on Dec 10, 2023
The hotel's location was quite distant, and unfortunately, they did not adhere to the refund process, indicating a lack of proper management. It is evident that the hotel's management practices were subpar, leading to a disappointing experience for guests.
Guest User
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Jan 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 16, 2024
It was nice hotel got those looking for budget hotel with facilities nearby
Response from Property: Dear our value guest.. Thank you so much for your positive review! We glad that you found our price and our facilities meet your expectation. Thank you for mention it in your detail review. Your good review mean a lot to our team. We sincerely hope to have the pleasure to welcoming you back to assisting you for another great experience.
Oksana
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Aug 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 29, 2023
It’s such a lovely place with nice personals working there! Great location and very convenient for walking around the main attractions. Quite clean, calm and comfy
Response from Property: Thank you for taking the time to share your positive review. We are delighted to know that overall, your experience at our hotel was positive.We glad you mention that we have a dedication warm staffs and great perfect location. We glad that our cleanliness also meet your convenient. We also glad to have a friendly guest like you. Thank you for choosing our hotel as your stay. And we sincerely hope we will get the oportunity to welcoming you back soon
Chuu
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Jul 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jul 19, 2023
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Response from Property: thank you for taking your time for sharing your positive feedback. we are happy that our hotel meet your expectation. we are also looking forward for welcoming you back in your next stay
Ho lawlaw
Double Room (No window)
Stayed in Feb 2023
Booked for others
32 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Nice hotel , clean and nice 😊 I love the hotel and will book again
Response from Property: thank you for sharing your positive feedback during your stay in our hotel. your kind words really means a lot for us. we also delighted that you found our hotel clean as cleanliness is our priority to ensure our guest have a comfortable and pleasent stay. additionally, we have put extra measures to enhance your comfort by providing air conditioner in each corridor.we are happy that you found our hotel meet your expectation. and we are more than happy to welcoming and assisting you back in your next stay
Sugar X Bar
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Aug 2023
Booked for others
36 review
5.0/5
Outstanding
Posted on Aug 6, 2023
The room is clean near the center of KL but I have to book the date before 12.00 pm
Response from Property: thank you so much for your positive feedback for our hotel. we are delighted that you found our hotel clean, as the cleanliness is our priority for the guests comfortable. we are also glad that you found our established have the perfect location surround by several famous tourism destinations and big chain restaurants.we are happy these made your convenient experience during your stay. we hope that we can welcoming and assisting you back to your another experience stay here
Salahudeen
Single Room with Shared Bathroom (Fan Only)
Stayed in Nov 2023
Solo travelers
8 review
4.0/5
Very Good
Posted on Nov 3, 2023
Common Bathroom and toilet but slippers not provided...
Response from Property: Thank you for taking the time to share your positive review. We are delighted to know that overall, your experience at our hotel was positive.However, we would like to extend our sincere apologies for any inconvenience you may have regarding the availability of slippers.In order to enhance our guests' experience, we do have slippers available upon request. It seems there might have been a miscommunication, and we regret any confusion. We understand that our reception staff informed you during the check-in process about our assistance hotline for any requirements during your stay.We are really sorry about this. We sincerely hope this will not deter you to considering our hotel as your future stay. And until then, we are looking forward to welcoming you back and assisting you to make a better experience during your stay in our hotel
Guest User
Superior Queen Room (No Window)
Stayed in Nov 2022
Friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2022
If you guys wanna have a staycation in KL, I recommend this hotel. The service by the front office are amazing. The location of the hotel is so strategic. Walking distance with so many things such as Dataran Merdeka, LRT Masjid Jamek and Pasar Seni.
Response from Property: thank you for your kind feedback. it's really means the world for us. we are happy that our hotel meet your expectation. we are also thankful for your detail picture that you share. we glad that you found our established have the perfect location, which is in the center of the city heart, so it helps our guest easily to reach out several famous tourism destinations.we delighted to you found our front office staffs are amazing. we hope that you will also meet our another staffs, they are gonna be more than happy to give their warm welcome and excellent service in your next stay when
Guest User
Superior Family Room without Window
Stayed in Oct 2022
Family
1 review
2.5/5
Posted on Oct 30, 2022
1. NO AIRCON! i mean the cooler is fix on fan. 2. i request to clean the room coz i stay for 6days but they never clean. 3. lack of cleanliness 4.requesting tissue, towel will took for a long time or the next day they will give. 5. toilet cover is broken. 6. kitchen is dirty specially the ref. 7. molds molds molds
Response from Property: dear our value guest. we want to inform you that we have several type of rooms, and the room that you have reserved is not provide with air conditioner.regarding our housekeeping service, we do have specific time slot for room make up to.we are truly sorry for this inconvenience. we delighted to assist you in your next stay with preferences room type which meet your desire
Moe
Standard Double Room with Shared Bathroom (Fan Only)
Stayed in Apr 2024
Booked for others
21 review
3.0/5
Posted on Apr 10, 2024
GOOD LOCATION TO VISIT KL.
Response from Property: dear our guest.. thank you for your review. we glad that our location is meet your convenient. thank you for choosing our hotel as your current stay. we sincerely hope we can welcoming and assisting you back here in the near future