Benbenzhush
January 23, 2024
I'm really satisfied with this hotel. The room is big. The swimming pool on the 8th floor is my daughter's favorite. There are very few people. The most important thing is the washing and drying machine. Swimsuits can be dried immediately, which saves a lot of trouble. The location is also good. , not far from the tourist attractions in the city center, you can go to many places with a Grab for about 10 yuan. Then here comes the shortcomings. The most unbearable thing is that there is no service. It doesn’t matter if there is no front desk. Many B&Bs don’t have this, but at least you can tell them how to check in. We didn’t know anything when we got there, and there was no other way to go except calling. Call customer service, they are contacting them, and then you have to wait for the guy to come over and give you the room card, and you still need to collect a 300 deposit, and then you have to find customer service and ask the guy to refund the money when you leave, which is really troublesome. Many other B&Bs do a good job. They just put the key in a designated place and give the password. Customers should also be informed of how to use the electrical appliances in the room. We all do our own research. Everything else is really good, but there is no Serve.
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