37, Jalan Petaling, City Centre, 50000 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50000, MalaysiaView Hotel Details
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Kitez Hotel & Bunkz Guest Reviews
3.6/5
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.3
Service3.6
Cleanliness3.4
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All reviews(119)
Positive reviews(90)
Reviews with photos/video(48)
Great location(26)
Awesome stay(9)
Great service(8)
Great value for money(7)
Convenient location(7)
Easy to get around(6)
Negative reviews(29)
Guest User
Bed In Bunk Bed Attach Bathroom (Mix)
Stayed in Nov 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Dec 14, 2024
Great location on Chinatown. The check in was fast. The capsule was comfortable. I liked the balcony overlooking Jalan Petaling.
Rohana
Deluxe Twin No Window
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Good locations, you can find the delicious food very easily just walking around, I love it. Also, the room cleans, fulfills everything. Next time, I will be going back here.😄
爱旅行的同学
Deluxe Queen With Window
Stayed in Oct 2024
Solo travelers
6 review
3.7/5
Posted on Nov 30, 2024
During my recent stay at Kitez Hotel, I had an excellent experience that I’d love to share. From the moment I arrived, the service was outstanding. The staff at the reception greeted me with a smile and were incredibly accommodating, ensuring a smooth check-in process. Throughout my stay, they were always available to assist with any requests or provide helpful recommendations for places to visit nearby.
The facilities at Kitez Hotel were modern and well-maintained. My room was cozy, clean, and thoughtfully designed to maximize comfort. The bed was incredibly comfortable, and the air-conditioning worked perfectly, which was a relief after spending time exploring the city. The bathroom was spotless, with a good supply of toiletries, and the Wi-Fi connection was fast and reliable, which made it easy to stay connected. The shared spaces, like the lounge area, were welcoming and offered a nice spot to relax or meet other travelers.
One of the highlights of my stay was the food. While the hotel didn’t have a full restaurant, the complimentary breakfast was simple yet satisfying. They served fresh options that were perfect for starting the day. Additionally, the staff were happy to recommend nearby eateries where I could try delicious local dishes, which added to my overall experience.
The location of Kitez Hotel was another big plus. Situated in the heart of Kuala Lumpur, it was incredibly convenient to explore major attractions like Petaling Street, Central Market, and the iconic Petronas Twin Towers. Public transportation was also easily accessible, making it simple to get around the city. The hotel’s central location truly added value to my stay.
What stood out most about Kitez Hotel was the attention to detail and the welcoming atmosphere. It’s clear that the team takes pride in ensuring guests have a memorable stay. Small touches, like having a travel guide available and personalized check-ins to ensure my comfort, made a big difference.
If I had to point out an area for improvement, I’d say that the room size might feel a bit compact for travelers with a lot of luggage. However, for someone like me, who spent most of the day exploring the city, it was more than sufficient.
Overall, my stay at Kitez Hotel was fantastic. The combination of friendly service, clean and comfortable facilities, and an unbeatable location made it a great choice for my trip. I would highly recommend this hotel to anyone looking for a budget-friendly yet comfortable place to stay in Kuala Lumpur. I’ll definitely return the next time I’m in the city!
Johnny Harris III
Bed In Bunk Bed Attach Bathroom (Mix)
Stayed in Oct 2024
Solo travelers
1 review
2.0/5
Posted on Nov 30, 2024
This place is terrible. The bathrooms are absolutely disgusting—you can smell the urine from the hallway, even first exit my room. People wash their clothes in the sinks, and there’s water or some other fluid all over the bathroom floors, starting from the toilets. I always have to wipe the toilet before using it, and sometimes I have to find one that hasn’t been flushed. The Wi-Fi is in & out. The only redeeming qualities are its good location and the fact that it’s cheap. 🤷🏾♂️
To make matters worse, I couldn’t even laugh while eating because the receptionist told me I was “laughing too much” in the guest area. 💀 1/5 stars. I wish they cared more about sanitation than controlling the noise in the reception area where we’re supposed to eat. (Even though you can make noise up until 12AM so where’s the problem?) Also my socket was COMPLETELY out my wall when I got to my bed and plugged in my laptop charger. This place sucks. Couldn’t wait to leave and make this review. Then on top of that, the same employee waited until the whole day went to tell me that I didn’t have the day booked and that i had to pay an overstay fee. I’m never coming back to awful, place again. If I known there was a photo option to this, I would’ve took a LOT more photos, I couldn’t wait to leave tenfold.
Key Ikki
Bunk Bed Common Bathroom
Stayed in Oct 2024
Solo travelers
15 review
3.5/5
Posted on Nov 26, 2024
Good place to stay of the end of your holiday while waiting for your flight ..
chichiflames
Bunk Bed Attach Bathroom (Female Only)
Stayed in Aug 2024
Solo travelers
35 review
4.0/5
Very Good
Posted on Sep 29, 2024
The hotel is in a great location right in the middle of China town, it may be a bit hard to find using Google maps buy it is easy to find when you have directions. The bunks are quite and feel private even if other people are there. Would book again. Highly recommend
Niklas Weins
Deluxe Twin No Window
Stayed in Aug 2024
Solo travelers
17 review
2.7/5
Posted on Sep 15, 2024
Very centrally located hostel (right on the Main Street of China Town). The single/double rooms are decently priced but they’re not very clean. Mine smelled a lot like cigarette smoke (despite all the warnings not to smoke). The amenities are very simple, the room and bathroom are at the lower end of still acceptable clean.
Win Bkk
Bunk Bed Common Bathroom
Stayed in Jul 2024
Solo travelers
148 review
3.7/5
Posted on Aug 15, 2024
Excellent location right on Jalan Petaling. The check in was smooth. My dorm room was ok, but many guests seemed to be longstayers with unappealing characteristics making the room unpleasant. The toilet and shower were also ok.
Thị Kiều Nga
Deluxe Queen With Window
Stayed in Oct 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Nov 13, 2024
Good for its price! Come back again!
Meer
Bunk Bed Common Bathroom
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Good service
MUHAMMAD AIMAN
Superior Queen Room
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Nice hotel for 1 day trip and cheap
Anonymous User
Bunk Bed Attach Bathroom (Female Only)
Stayed in May 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Jun 23, 2024
The location is perfect for shopping in Chinatown. WiFi good. The female room is quiet.
Asiul topfil
Bunk Bed Attach Bathroom (Female Only)
Stayed in Oct 2024
Solo travelers
17 review
4.0/5
Very Good
Posted on Dec 13, 2024
Value for money near to trasport nd food district walkingbfustanceto cebtral market ng ttain station
Lola Dumonceaux
Bunk Bed Common Bathroom
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 27, 2024
Basic accommodations, but good for the price. The location of this hostel is really ideal, located in a central location in Kuala Lumpur. Only real complaint is that the door to get into the hostel was weirdly hard to get open, until I learned a trick to it.