Arte Mont Kiara Managed by Airhost

The paper towels are very thin, there are a lot of cockroaches, no smoking, the equipment is broken. The electric water heater used for bathing is cold. There is an additional charge.

It's very bad, it's just garbage. After arriving at the hotel, I couldn't find the so-called front desk described on the Ctrip app. Then I called the front desk and no one answered. I contacted Ctrip, but Ctrip couldn't solve it. At this time, I wasted more than an hour. Please go to the hotel. The security guards helped to contact the front desk to solve the problem. It took a total of one and a half hours, and finally got it from the password cabinet next to it. After checking in, I went back to the room after eating and contacted the front desk to ask the wireless password. The front desk was hysterical and had a very bad attitude. I just wanted to ask how Ctrip audited the apar**ent with this kind of service attitude on the app, and Ctrip didn't have any description of the check-in procedure at all. After being yelled at by the front desk, I immediately decided to check out the next day, and booked another 6 nights next to it. The cleanliness in the room is very poor, there are blood stains on the sheets, hair, and yellow pillowcases, Ctrip's operation like this is really ****ed up,