Alia Premier KLCC

the hotel is very comfortable and all the staff are very kind and kind

The hotel is located near the Twin Towers, in the central area of ​​the old city, a little far from the airport, with a strong commercial a**osphere, and is quite convenient for shopping and attractions. The hardware facilities are OK, but the room may be too clean due to the large number of guests during the Spring Festival, and the cleaning is not careful enough. I hope the hotel pays attention to the environmental hygiene in every corner of the room.

When I checked in on the 1st and checked out on the 6th, the customer service (Malay) at the front desk had a very good attitude. However, at 11pm on the 5th, I went to the front desk to ask for an extra quilt because it was too cold. The front desk (like a migrant worker) had a bad attitude and even asked me questions. Why was it okay to stay there for five days before and now I am complaining? ． Although I was reluctant to give him a blanket in the end, this attitude was really unpleasant! In addition, I would like to give a fair evaluation of this hotel. Because I think it is a five-star hotel, the price has been reduced from more than 500 to more than 300. I thought I got a bargain. However, the hotel facilities are really simple. The toilet smells like urine and the toilet paper is... The quality of water will rot immediately. ． , although I asked for new towels every day, I found that the towels were all yellow! Alas, I will definitely not choose this store again if I come back! You can choose a better hotel by spending a little more money, I don’t recommend it! ! Be careful! Too crude

Hygiene is not good, the hotel is like a maze

Very good, good value for money