Sunway Velocity Hotel Kuala Lumpur Reviews

I am staying for total of 2 nights for my business trip. The view from my room and Gym is awesome, especially early in the morning. However, the cleanliness of my room and bed is way below expectations. My bathroom mats have a bad smell. Pillow with little black dot. Breakfast choice are limited, staff cant event speak proper English.

Strategic location, easy access to mall, good price for staycation, clean & goid room to stay. Currently having construction around the mall & hotel, thus need to go around to search for the hotel lobby. Overall, it was a ggod stay!

Arrived around 12pm and was told the check in time @3pm. We left our luggage and went to SMCV just beside the hotel. Room was okay and cleanliness acceptable. Breakfast was so so. We took the hotel because its near to sunway medical thats all.

Decent and clean room, localised breakfast, helpful staff, attached to mall (much convenience). The only downside was that the gy room was too stuffy

Add point -easy to buy food or shopping (sunway velocity mall) -walking distance to mrt maluri station -clean room -friendly staf -fast wifi -good gym Minus point -i stay 3 days 2 night but second day they dont clean my room even i turn on the signage. Need to wait at lobby while they clean the room. Asking the front desk staff to inform us when done. But no information. Asking their manager then we get the update. -iron need to upgrade 😆

I have great experience staying in Velocity and stay is able to help us to support for our request to early check in. Inside the room is clean and have surprisingly gift for us

Great location because it is near my client's office. The shopping mall within its location is definitely a great place to shop, dine or simply just something reassuring that you can rely on when you need anything.

the location is good, the room was good. The only bad thing is the breakfast is not much choice. Gt total 8 variety, include fried egg, boil egg and scramble egg haha... I eat for 3 days.. and the bread is not fresh...

Chose this hotel because of its location, directly linked to shopping mall with many shops (Parkson, Aeon grocery, Famous Amos etc) It's also near the mrt line although we took grab instead since the places we wanted to go were not near mrt stops. Service wise is average, the hotel counter staff were not the most attentive and did not even know that the Sunway Velocity mall is directly linked to Sunway Velocity 2 which had the Thai massage shop that we wanted to go to. Gave us directions that were not correct. Housekeeping can also be improved, I stayed for 4 days and my bath towels given were 4, 3 and then finally only 1 😅

Very good and clean . Will definitely come over for another stay.

This is my third stay in the hotel, this time was a complete hell. My trip this time was for 6 nights. The shower drain doesn’t let the water flow, so everytime someone is showering the bathroom will be flooded over the whole bathroom even at the sink and closet too. The hand shower can’t stay still also. so whenever there’s a water pressure, the shower will move to the left to the glass door. The housekeeping will not refill your new water bottle when they see the bottle from the night before still have water even though it was drink already. So hide ur water to get new water! The houskeeping didn’t refill the tissue also and even the shower gel for days. So I did a complaint EVERYDAY to the receptionist and even called an engineer to fix the shower area. They said it was fixed, But nothing change. Even one day no one is checking on the problem at all. So I have to deal with this for the rest of my stay. Until I was very pissed to the receptionist on my last night. But still nothing change until my check out time.

Overall very satisfied and had a pleasant stay here. They already upgraded their amenities, they have provided more drinks and also a complimentary chocolate. Thank you. Highly recommended to here !!!!!

The hotel is strategically located within the Sunway Velocity Mall complex, offering easy access to numerous shopping, dining, and entertainment options. I love the range of amenities including an outdoor pool with sun loungers, a well-equipped fitness center, and a variety of dining options. The rooftop pool and the connection to the mall are particularly convenient, providing convenience and leisure in one place

Everything was great. The staff were also nice. Greet and assist politely. I enjoyed my stay here cause the hotel connected to the mall. Easy to access there. Their tv got four vision channel.got best movies nice to watch. Thank for the complimentary choc. The food all sedap.i tasted it all.😂