Hotel Royal Kuala Lumpur

Although the front desk staff don't speak Chinese and a deposit is required at check-in (remember to exchange some cash beforehand for convenience), their service attitude was fantastic. Plus, the location is great—very close to the subway station and Pavilion.

Much better than I expected, as I'd heard this hotel was a bit old. But actually, the environment and room facilities are great, and the bathroom is also large with a separate wet and dry area. The air conditioning is very strong. It's also very convenient to shopping malls and the subway station nearby. Highly recommended.

Firstly, no deposit was required for check-in. Secondly, the hotel booking wasn't last-minute; I had requested a high-floor, king-size bed, and no end-of-corridor room in advance. To my surprise, none of these requests were met. We ended up with twin beds on the 5th floor, and both rooms were at the very ends of the corridor – essentially two 'tail' rooms. The curtains couldn't be opened because they faced directly into someone's apartment, offering a clear view. On the day of check-in, we were traveling from Langkawi back to Kuala Lumpur, and after a tiring journey, both the elderly and children were exhausted, so we just let it go. In one of the rooms, one of the two key cards wasn't activated, so we couldn't enter the room. The hotel's location is good, very close to Pavilion. It's convenient to buy chocolates at Sungei Wang Plaza across the street, and there's a large Watsons downstairs in Isetan.