Shangri-La Kuala Lumpur
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Kuala Lumpur
Shangri-La Kuala Lumpur
No. 9 of Premium Hotels in Kuala Lumpur
11, Jalan Sultan Ismail, Titiwangsa, Kuala Lumpur, 50250, Malaysia
Show on map
We Price Match
Last booked 1 hr ago
Highlights
Varied breakfast
Great viewsAirport pick-up availableTop local pick
Sparkling cleanShow more
Amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Private parkingFree
All amenities
Property Description
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.7 mi (1.1 km) from Kuala Lumpur Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6.30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Show more
9.3/10
Strategic location , top cleanliness, worth the money
All 817 reviews
Surroundings
Metro: Dang Wangi
(790m)
Metro: Bank Rakyat - Bangsar
(790m)
Airport: Sultan Abdul Aziz Shah Airport
(27.0 km)
Airport: Kuala Lumpur International Airport
(60.3 km)
Train: Dang Wangi
(1.6 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Premier Business Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
7
Horizon Club Executive Twin Room
2 Single bed
39m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Horizon Club Executive Room
1 King bed or 2 Single bed
39m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Selection Suite 1 King Bed
1 King bed
80m² | Floor: 15-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe King Room
1 King bed
37m² | Floor: 3-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
7
Family Executive King Room Non Smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
6
Premier Selection Suite
1 King bed or 2 Single bed
80m² | Floor: 15-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Twin Room
2 Single bed
39m² | Floor: 3-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Horizon Club Executive King Room
1 King bed
39m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
7
Family Premier Suite
1 King bed
80m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
4
Executive King Room
1 King bed
39m² | Floor: 3-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
817 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.4
- Amenities9.1
- Location9.4
- Service9.4
Average for similar properties in Kuala Lumpur
Review summary
Powered by AI
Breakfast: The breakfast buffet is highly regarded for its diverse and sumptuous offerings, including local and international dishes. Guests look forward to the variety and quality of food each morning, making breakfast a memorable part of their stay.(based on 136 reviews)
Anonymous User
November 24, 2025
Like many Shangri-La hotels now, this is quite dated and could definitely use some upgrades in rooms and across the property. The room is old-school Shangri-La style, hasn't seen some work in a while, feels and looks a bit old. The sockets have been frustrating - had to call a couple of times to get it fixed and sorted.
The QR code for in-room dining also never loaded, had to call to ask for a menu, which then took forever.
The pool also, very obvious on the eye it's old and even feels a bit sad. No cushioned day beds around the pool. The sparkling water I ordered took forever, and when ordering by QR code by the way, staff should check what your room deal is - I had no deposit on the room as pre-paid, so they had to come back again to ask me to pay, small details I know, but often it's the details that make a 5 star stand out.
WiFi across the property was terrible. Super slow at the pool, in the lobby and in room it kept disconnecting - as a business traveller this isn't ideal and disrupted the work flow. Enjoyed the lobby lounge layout though, super spacious and tables distanced well, so plenty of privacy. Decent drinks offer, the bread of the steak sandwich however was dry. Perhaps toast it a little too for a bit of crunch?!
I called the service centre from room to see what opening hours are at Arthur's Bar & Grill and what the happy hour deal is, she said "all day Sunday" - no such thing as happy hour on a Sunday here.
Not sure I'd come back as rooms and WiFi are key to my business travels - all needs to feel comfortable and work properly.
Guest User
November 23, 2025
It was a pleasant stay for us..got upgraded from Executive king room to Suite. Thanks but unfortunately not eligible for club access..
AI Dao
November 12, 2025
Very nice hotel, everything was great during my stay. The staff were friendly, the room was clean and comfortable. Just the room fragrance was a bit strong for me.
M264855****
October 10, 2025
老錢風格，房間不太大。設施還可以。就是床和傢俱的衞生需要徹底消毒。
酒店游泳池雖然小，但周邊綠化有一定的風格。二樓日式餐廳值得推薦。
Translate
Anonymous User
October 5, 2025
The room is spacious and location is near to Suria KLCC and Petronas Twin Tower. Room just needs to be renovated and furnitures to be replaced with new ones…
Sophia Lew
October 9, 2025
I’d like to share my heartfelt thanks to two wonderful team members at the Shangri-La Club Lounge — Kelly and Aliff.
Kelly was incredibly helpful and welcoming from the very beginning, making my check-in smooth and stress-free. She also looked after me during my Day 2 evening cocktail and canapés, making sure everything went perfectly. Her warmth and attentiveness really made me feel at home.
I also want to thank Aliff for his kindness. I mentioned how much I enjoyed the little French jam bottles, and he thoughtfully offered me the Bonne Maman Apricot Preserve and Strawberry Preserve to bring home for my mum to enjoy. That small but meaningful gesture touched me deeply and made my experience extra special.
Both Kelly and Aliff truly went above and beyond, and they made my stay at Shangri-La unforgettable. Please pass along my gratitude — they really embody the best of Shangri-La’s hospitality.
Burhanuddin
October 3, 2025
Nice hotel. The suite is superb and well maintained after 40 years. Variety breakfast.
Guest User
September 13, 2025
Highly recommend☺️very good staff, great customer service and very helpful 💐very good vibe and food was amazing 🤩 thank you and definitely we will be back ❤️
Services & Amenities
Most popular amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
4 Restaurants
Café
Taxi booking service
Meeting Room
Multi-Function Room
Children's Pool
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
香宫
Cuisine: Chinese
Open for: Brunch, Lunch, Dinner
Special dietary options: Gluten-free, Halal, Vegetarian
Business hours: [Sun] 10:30-14:30, 18:30-22:30,[Mon - Sat] 12:00-14:30, 18:30-22:30
Lafite
Open for: Lunch, Dinner
Business hours: [Mon - Fri] 12:00-14:30, 19:00-22:30,[Sat] 19:00-22:30
Lemon Garden 2Go
Open for: Breakfast, Brunch, Lunch, Afternoon tea
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Fri] 08:00-18:30,[Sat] 09:00-17:00
Zipangu
Cuisine: Japanese
Open for: Brunch, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 11:30-14:30, 18:30-22:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Shuttle Bus Service
Free
Priority airport pick-up
Additional charge
Taxi booking service
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
Chinese (Mandarin)
Food & drink
Kiosk/ Convenience Store
Café
Bar
Lobby Bar
Room Service
Health & wellness
Spa
Additional charge
Hairdressing
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Manicure
Hair Colouring
Haircut
Body Care
Body Contouring
Yoga Session
Activities
Eco Tours
Public areas
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Garden
Smoking Area
Elevator
Humidifier
Cleaning services
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (Off-Site)
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Kids' Toothbrush
Children's Pool
Business services
Postal Service
Multi-Function Room
Audio Visual Equipment
Wedding Service
Meeting Room
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | MYR 98.00 (approx. CAD 32.98) per person |
Adult | Buffet:MYR 98.00 (approx. CAD 32.98) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1985
- Renovated: 2003
- Number of Rooms: 662
Phone:+60-3-20322388
Email:kualalumpur@shangri-la.com
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.7 mi (1.1 km) from Kuala Lumpur Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6.30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
Does Shangri-La Kuala Lumpur have breakfast?
Yes, Shangri-La Kuala Lumpur have the high-rated breakfast including: Western, Chinese, Asian. Does Shangri-La Kuala Lumpur have breakfast?
What times are Shangri-La Kuala Lumpur check-in and check-out?
Shangri-La Kuala Lumpur check-in time is 14:00 and the check-out time is 12:00.What times are Shangri-La Kuala Lumpur check-in and check-out?
What are amenities in Shangri-La Kuala Lumpur?
Shangri-La Kuala Lumpur amenities including Shuttle Bus Service.What are amenities in Shangri-La Kuala Lumpur?
What is Shangri-La Kuala Lumpur cancellation policy?
The cancellation policy for Shangri-La Kuala Lumpur varies depending on the type of room and booking conditions.What is Shangri-La Kuala Lumpur cancellation policy?
How much does it cost to stay at Shangri-La Kuala Lumpur?
Prices at Shangri-La Kuala Lumpur change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Shangri-La Kuala Lumpur?
What is the cloest airport from Shangri-La Kuala Lumpur?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 30 mins from hotel by car (27.0 km).What is the cloest airport from Shangri-La Kuala Lumpur?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
Is there a restaurant at Shangri-La Kuala Lumpur?
Yes, Shangri-La Kuala Lumpur offers on-site dining with Chinese, Japanese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Shangri-La Kuala Lumpur?
What are Shangri-La Kuala Lumpur nearby landmarks?
Shangri-La Kuala Lumpur locates at the center of Kuala Lumpur. The nearby landmarks include Jalan P. Ramlee, and it is 230m from your search (straight-line distance).What are Shangri-La Kuala Lumpur nearby landmarks?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 27.32KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 1.6KM |
| Nearest Metro Station | Dang Wangi |
| Distance to Metro Station | 0.79KM |
| Average Price From | CAD305 |
| Hotel Star Rating | 5 |