5-3 Jotomachi, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0846, JapanView Hotel Details
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&and Comfy Hotel Kumamoto Jo View Guest Reviews
4.4/5
Very Good
78 review
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Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(78)
Positive reviews(76)
Reviews with photos/video(34)
Awesome rooms(27)
Great service(23)
Awesome stay(17)
Clean and tidy(14)
Awesome amenities(14)
Near shopping area(13)
Convenient for shopping(13)
Negative reviews(2)
Vitalii Zaitsev
Double Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Comfortable hotel with a convinient location in Kumamoto.
ShioPan
Double Room, Non Smoking (Kumamoto Castle View)
Stayed in Sep 2024
Couples
2 review
3.5/5
Posted on Oct 3, 2024
We were give room on the 3rd floor for our return stay, the WiFi connection was terrible, there were some kind of red stains on one of our bath towel. No bottle mineral waters were provided to us at all. The walls have some brown stain that looks like coffee stained as well. Bed was not comfortable and we didn’t really sleep well.
Love is the biggest
Double Room-Non-Smoking
Stayed in May 2024
Couples
6 review
4.5/5
Great
Posted on May 24, 2024
I don’t like the smell in the bathroom. The room is quite small. But you have every thing you may need in the room: fridge, a cattle, hairdryer, flat tv screen and a bathtub.
YiPei
Twin Room-Non-Smoking
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Can clear see Kumamoto castle from room is so good. Room also clean and conscience to downtown.
Guest User
Single Room-Non-Smoking
Stayed in Jan 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Jan 24, 2024
Room was clean and the best part was the rooftop facing Kumamoto Castle. My room, however wasn’t facing the castle sadly.
Siriyode
Double Room-Non-Smoking
Stayed in Jul 2023
Couples
79 review
4.7/5
Amazing
Posted on Jul 2, 2023
My room in front of Kumamoto castle,roop top you can take photo breakfast you can order start 6.30-9.30 am
Janchanyan
Double Room-Non-Smoking
Stayed in Jun 2023
Couples
9 review
4.5/5
Great
Posted on Jul 4, 2023
Good location, near the shopping street, and there are few convenient stores nearby. The view of my room can see the Kumamoto castle!
Not a big room, but you will get all the things you need inside the room.
Good for couple or Busines trip, quite a comfy and clean environment to stay.
TheAod
Double Room-Non-Smoking
Stayed in May 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 4, 2023
So good service
So good location
So good very good i like i love
Guest User
Single Room-Non-Smoking
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
perfect hotel.
ミルミルみる
Twin Room-Non-Smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
I was debating between two hotels, but decided on this one because they were so kind to me when I inquired the day before. I stayed in a twin room.
You can see Kumamoto Castle and it's within walking distance. You can also walk to the downtown area. There are three affiliated parking lots.
I got lost on the way to the parking lot, so I called them for navigation.
The hotel staff were friendly, polite, and had great smiles. The hotel is clean and new. The bathroom is also clean. There is an air purifier and two pillows. You can see Kumamoto Castle from the rooftop terrace, which is great 😀 and they even offer a drink. They provide cords, various rental services, and it's great that they can store your luggage after you check out 😊 I'd like to use this when I visit again.
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CHINATSU3849
Single Room-Non-Smoking
Stayed in Oct 2024
Solo travelers
6 review
4.5/5
Great
Posted on Oct 22, 2024
You can see Kumamoto Castle from the window of the room. It rained on my last day in Kumamoto, and when I went to get my luggage, the front desk lent me a towel and an umbrella. They were very kind 🥰 Thank you very much!
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Shidaofen-yin-bulaishigaozhouchu
Single Room-Non-Smoking
Stayed in Sep 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel I stayed in Kumamoto was almost the best hotel in this trip. First of all, its location is very good, just opposite the Kumamoto Castle, and there is a commercial street nearby, with many places to go shopping and eat. Second, its room is slightly more spacious than that of Japanese hotels, so it is no problem to open the suitcase, and the bathroom is also relatively spacious. The pajamas they have are the best-looking ones I have worn in Japanese hotels. In addition, their breakfast is also very good. First, a set meal is served, and if the rice is not enough, you can add tea rice or curry beef rice. Tea, coffee and drinks are all self-service, unlimited. They have a terrace where you can look directly at the Kumamoto Castle Tower. I also practiced yoga there. It felt very comfortable, as if I absorbed the essence of the sun and the moon!
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6/9
Guest User
Twin Room-Non-Smoking
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel service staff are very friendly and can communicate in English. The room is clean, and you can enjoy the night view of Kumamoto Castle leisurely on the top floor. Next to it is Kumamoto Castle and Shimotori Shopping Street, which is very convenient for shopping, eating and shopping.
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Guest User
Double Room, Non Smoking (Kumamoto Castle View)
Stayed in Jul 2024
Family
6 review
3.5/5
Posted on Aug 1, 2024
Check-in is completed at the counter, but you still need to go to the self-service check-in machine to swipe your card. I have already completed the check-in procedure at the counter. Is it difficult to just swipe your card together?
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Guest User
Double Room-Non-Smoking
Stayed in Jul 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 7, 2024
The staff is very friendly. There is a welcome drink for you to drink. There are many types to choose from. They also sell Kumamon peripheral products, bathing agents, and alcohol. You can see Kumamoto Castle from the top floor, and there is a Domachisuji store near the hotel. Streets, department stores, and it’s very convenient to take trams and buses. The bathtub in the room is big and deep, and the bed in the room is very comfortable. Japanese breakfast is provided and rice can be added. There is also unlimited Japanese curry and rice. Used, breakfast is quite delicious.