Koko Hotel Premier Kumamoto

Koko Hotel Premier Kumamoto Reviews

Koko Hotel Premier Kumamoto

Sakuramachi 3-20, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0805, JapanView Hotel Details
Koko Hotel Premier Kumamoto
Koko Hotel Premier KumamotoKoko Hotel Premier KumamotoKoko Hotel Premier Kumamoto
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Koko Hotel Premier Kumamoto Guest Reviews

4.5/5
Great
352 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(352)
Positive reviews(349)
Reviews with photos/video(122)
Near shopping area(86)
Convenient for shopping(77)
Easy to get around(29)
Loved the view(22)
Tasty food(8)
Stayed multiple times(4)
Large bathroom(4)
Highly recommended(3)
Negative reviews(3)
Kan JH
Moderate Double Room
Stayed in Dec 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Dec 16, 2024
Hotel is within Sakuramachi which is extremely convenient. Great service with clean room.
Response from Property: Thank you very much for staying at KOKO HOTEL Premier Kumamoto.May we express our gratitude for writing a review about your recent with us. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Kumamoto.
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Guest User
Superior Queen Room
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Nov 17, 2024
It’s a very clean and spacious hotel room. We got a room with a view so that’s a bonus! It’s located inside a mall, could be difficult to find it but it’s definitely convenient! You can find anything you want in that mall! 😌
Response from Property: Thank you very much for staying at KOKO HOTEL Premier Kumamoto.May we express our gratitude for writing a review about your recent with us. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Kumamoto.
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Anonymous User
Deluxe Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Hotel was great! It was spacious and location was superb! It was a bit tricky to find but if you do some homework it’s easy! Great mall and food options just downstairs we loved it !
Response from Property: Thank you very much for staying at KOKO HOTEL Premier Kumamoto.May we express our gratitude for writing a review about your recent with us. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Kumamoto.
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Richiee
Moderate Double Room
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Love this hotel ! Convenient and clean !
Response from Property: Thank you for staying with KOKO HOTEL Premier Kumamoto.We are glad to hear that you enjoyed your stay.Hope we can see you soon again.KOKO HOTEL Premier Kumamoto
The Family Guy
Deluxe Twin Room
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Sep 27, 2024
The hotel is modern, clean and in good condition. Check-in is on upper floor , at checkin floor you can pick up shower caps, tooth brush and other items you need by self serve The hotel is located within the mall which is quite convenient overall. The only two areas less convenient is finding the entrance when (1)we checked in late in evening and the mall entrance was closed, we found the outskirt entrance but singages were not so clear and (2) parking was not so easy to find and had to roll luggages over a distance, parker is available at own expense at mall outdoor parking lots and hotel has connection to an indoor car park at similar price
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Response from Property: Thank you for staying with KOKO HOTEL Premier Kumamoto.  We feel apologize about our entrance location is difficult to find.  If you like use parking This parking is nearest our hotel.The affiliated parking lot is following below: 1. Sakuramachi Kumamoto Parking Lot Address:3-10 Sakuramachi Chuo-Ku, Kumamoto-city, Kumamoto-ken 860-0805 JapanTEL:096-325-1244 ・Fee:1,800yen/night (check-in date 3:00pm~next day 11:00am)・Please bring your ticket to front desk and show us when you check-in. The payment will be charged at front desk.・Please note that it will take additional fee if you use the parking lot outside of the affiliated hours.・If you would like to get out parking lot during stay period, please bring your parking ticket to the front desk or tell us when you check-in. We will give you free pass ticket then. ※About Sakuramachi Kumamoto Parking Lot link https://sakuramachi-kumamoto.jp/parkingHope we can see you again.  KOKO HOTEL Premier Kumamoto
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Victorli
Moderate Double Room
Stayed in Jul 2024
Family
8 review
4.2/5
Very Good
Posted on Jul 24, 2024
The location is perfectly awesome, which locates one the top of the mall, and the street vendors are across from it. There is a supermarket nearby as well. The room is clean and most of the things are fine. Of course, it’s not spacious but enough for a couple to stay for a few nights.
Response from Property: Thank you for staying KOKO HOTEL Premier Kumamoto.We sincerely appreciate your fabulous feedback. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.
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Guest User
Superior Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
It was a awesome stay at Koko Hotel Premier Kumamoto. We parked our car at the multi story parking building opposite and just walk over with our lugguage. As I have already read some reviews in advance, we have no problem finding the hotel but I must say the sign board is a little not eye catching and can easily miss it. (can see my photo below). Everything is comfortable there and I just have to make space for my luggage opening which is not much of an issue. The location is so convenient and can easily walk over to the shopping area for our dinner with many choices. We enjoyed our stay and there is also drinks vending machine on the level we stayed. Will definitely recommend it for it super convenient location :) btw is near to the Kumamoto castle too!
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6/12
Response from Property: Thank you for staying with KOKO HOTEL Premier Kumamoto.We are glad to hear that you enjoyed your stay.Hope we can see you soon again.KOKO HOTEL Premier Kumamoto
MK Hon
Superior Queen Room
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jul 8, 2024
Great location. Great views. Nice service. Room is relatively big compared to other Japan’s hotels. Quite. Whole hotel feel fresh new and stylish. Love the beds.
Response from Property: Thank you for staying with KOKO HOTEL Premier Kumamoto.We are glad to hear that you enjoyed your stay.Hope we can see you soon again.KOKO HOTEL Premier Kumamoto
To Eat and To Travel
Moderate Double Room
Stayed in May 2024
Family
13 review
4.2/5
Very Good
Posted on Jul 31, 2024
Located right above Sakuramachi bus terminal, walking distance to kumamon square and Katsuretsu Tei Shinshigai if you are interested.
Response from Property: Thank you very much for staying at KOKO HOTEL Premier Kumamoto.May we express our gratitude for writing a review about your recent with us. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Kumamoto.
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SAM
Deluxe King Room
Stayed in Nov 2024
Family
9 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good location. just above a new shopping mall. close to the walking street and many restaurants
Response from Property: Thank you very much for staying at KOKO HOTEL Premier Kumamoto.May we express our gratitude for writing a review about your recent with us. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Kumamoto.
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WONG
Moderate Double Room
Stayed in Mar 2024
Couples
18 review
4.2/5
Very Good
Posted on Mar 22, 2024
Very great hotel Very convenient to view point and shopping area New and grand equipments Big bathroom and good view at restaurant But car park difficult to found and expensive
Justin L.
Deluxe King Room
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Mar 27, 2024
Perfect room , big, clean, nice location. Can see Kumamoto castle clearly from room
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 23, 2024
very nice location, but the entrance was a bit unusual , needa go thru the front door of the shopping mall then to the 2nd, floor, then a bit more and you can find the hotel lift. apparently they have parking redemption to parking lots near it, we only knew that when checking in, which i parked just outside the front entrance shopping mall and that parking outdoor parking area isnt included.
Response from Property: Thank you for staying with KOKO HOTEL Premier Kumamoto.We are glad to hear that you enjoyed your stay.And thank you for your valuable feedback.Hope we can see you soon again.KOKO HOTEL Premier Kumamoto
Tony
Moderate Double Room
Stayed in Jan 2024
Solo travelers
57 review
4.2/5
Very Good
Posted on Jan 26, 2024
Great location but the lobby is hard to find. Free amenities which is great and reasonable price
Guest User
Superior Queen Room
Stayed in Jul 2024
Couples
6 review
3.7/5
Posted on Jul 11, 2024
Hotel is new n clean,both the hotel n it's parking is very difficult to find. It is located in a mall but there is no sign outside the building or in the directory as how to get there, make it very confusing.
Response from Property: Thank you very much for staying at KOKO HOTEL Premier Kumamoto. Thank you very much for taking the time to share your impressions of your stay with us. I apologize for the unpleasant experience you have shared with our hotel. All our staff will work together to improve the situation. We sincerely look forward to seeing you again.
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